Pool Supervisor

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full-Time Pool Supervisor.   

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.  

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  Be able to execute the tasks of a Pool Attendant, Server and/or Bartender as needed  

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  Followup on service procedures  

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  Supervise the consistency of quality and efficiency of food and service  

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  Work closely with Engineering to maintain proper water quality and mechanical operation of the swimming and whirl pools  

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  Order supplies and amenities to ensure the Poolside par level allow for smooth operation  

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  Coordinate personal training with outside contractors to guarantee a high level of service and adequate availability  

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  Maintain the Poolside as a safe environment and in accordance with all health department regulations  

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  Oversee the cleanliness of the fitness area, pool deck, patio terrace and bartenders’ cabana area and coordinate special requirements with Housekeeping, Laundry, Stewarding and Engineering  

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  Respond properly in any hotel emergency or safety situation  

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  Perform other tasks or projects as assigned by hotel management and staff  

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  Maintain a friendly but unobtrusive manner with all guests  

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  Utilize all computer systems relevant to the departments  

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  Participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service  

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  Maintain a log (Lotus Notes) with important information to be passed onto management  

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  Ensure all equipment is kept in perfect working condition and reports any deficiencies to the proper department  

• Leadership experience  

• Experience skiing or snowboarding  

• Retail or customer service experience  

• Must hold a clean BC Driver’s license.  

• Prior food and beverage experience.  

• A current Serving It Right Certificate.  

• Certification in CPR  

• Must have excellent verbal and written skills.   

• Ability to work in Canada  

As our hotel is open 24/7, 365 days a year, we expect our Pool Supervisor to be flexible in working mornings, evenings, weekends, and holidays.  

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.  

Learn more about what it’s like to work for Four Seasons:  

http://jobs.fourseasons.com  

https://www.linkedin.com/company/four-seasons-hotels-and-resorts  

Learn more about Four Seasons Whistler on Social Media:  

Instagram: @FSWhistler  

Twitter: @FSWhistler  

Facebook: https://www.facebook.com/FourSeasonsResortWhistler/  

We look forward to receiving your application!  

 *Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.