Ravello Host (On-Call)

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Join our AAA Five Diamond property in Central Florida! 

Ravello Host (On-Call)

We are looking for an individual who can provide dining support in our on-site, breakfast outlet and modern Italian cuisine specialty restaurant, Ravello.  

• →Maintaining the reception area and entrance in all aspects of stocking and cleanliness  
• →Greet guests in a positive, friendly manner and make them feel welcome   
• →Maintain the safety and security of the restaurant/bar premises   

• →Identify guests’ preferences and their personal information: regularity and time of dining, food and drink choice, seat preference, food allergies, special occasion, hotel guests, table position, telephone number, e-mail address, web address, etc.   
• →Inform our guests about any upcoming events at Ravello or the resort   
• →Ensure that guests are informed regularly about their table status if there is a delay   
• →Communicate with Ravello managers and other hosts/hostesses continuously and update them on the dynamics of the reservations, delays and cancellations in order to avoid unnecessary table chasing or rigid return time policy    
• →Recognize guests, remember the names of the regulars and be in constant communication with managers and reception about the satisfaction of our guests   

• →Accommodate if guests have any special requests or allergies, etc.   
• →Greet the guests and learn if they have a reservation, are walk-ins or bar guests, collect guest information to enter into the Micros system   
• →Relate all information given to you by the guest to the Manager on Duty 

• Prior experience working in Food & Beverage 
• One year of experience in an upscale, fine dining establishment preferred  
• One year of OpenTable experience preferred 
• Must portray an outgoing personality that is warm and friendly while demonstrating enthusiasm and professionalism    
• A sincere willingness to provide service to residents, guests, and peers. 

• Good organizational skills, with the ability to work independently. 
• Ability to function well under pressure, set priorities and adjust to changing conditions. 
• High work ethic, with a sense of responsibility for the role filled within our team. 
• Must be fluent in English and possess legal work authorization in the United States. 

• (3) days of availability required.
• A successful candidate will have a flexible schedule, ability to work weekends and holidays.
• Must be available Thursday and Saturday morning, additional Tuesday availability a plus.

 “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture.  It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts 

We look forward to receiving your application!