Facilities Manager - Lab & Plant

PURPOSE AND SCOPE:  

The Facilities Manager - Lab & Plant is responsible for managing facilities operations across an assigned portfolio of corporate offices, headquarters, laboratories, manufacturing facilities, or specialized workplace environments. The role ensures safe, reliable, compliant, and efficient facilities that support business operations and deliver an exceptional workplace experience. 

Working closely with business leaders, Facilities Leadership, Corporate Real Estate, Engineering, Construction, Corporate Security, Environmental Health & Safety (EHS), and outsourced service providers, this role oversees the delivery of hard and soft facility services, manages vendor performance, supports capital planning, and drives continuous improvement initiatives. 

This position serves as the primary facilities representative for assigned locations and is accountable for maintaining operational readiness, regulatory compliance, business continuity, and high service standards. 

This position reports to the Facilities Management Lead – U.S. Office, Lab & Plant. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

Facilities Operations 

• Manage day-to-day facilities operations across an assigned portfolio.  

• Ensure facilities remain safe, compliant, functional, and operationally ready.  

• Monitor facility performance and proactively address operational issues.  

• Serve as the primary escalation point for facility-related issues and incidents.  

Vendor & Service Provider Management 

• Manage outsourced Facilities Management providers and specialized vendors.  

• Oversee delivery of hard and soft services including HVAC, electrical, plumbing, janitorial, waste management, landscaping, pest control, and security.  

• Monitor vendor performance through service level agreements (SLAs), KPIs, and regular business reviews.  

• Coordinate landlord relationships where applicable.  

Asset & Maintenance Management 

• Lead preventive and predictive maintenance programs.  

• Support asset lifecycle planning and capital replacement strategies.  

• Coordinate repairs, maintenance activities, and facility improvements.  

• Maintain facility documentation and maintenance records.  

Compliance & Risk Management 

• Ensure compliance with applicable building codes, OSHA requirements, life safety standards, environmental regulations, and company policies.  

• Support inspections, audits, emergency preparedness, and business continuity planning.  

• Coordinate corrective actions resulting from inspections or audit findings.  

Financial & Operational Management 

• Support operating and capital budgets.  

• Monitor facility operating costs and identify opportunities for efficiencies.  

• Assist with forecasting, budgeting, and financial reporting.  

• Support capital improvement planning.  

Customer Service & Stakeholder Engagement 

• Develop strong relationships with business leaders and site stakeholders.  

• Ensure timely communication regarding facility issues, maintenance activities, and operational impacts.  

• Drive continuous improvement initiatives that enhance workplace quality and customer satisfaction.  

Sustainability & Continuous Improvement 

• Support sustainability initiatives, energy conservation efforts, and waste reduction programs.  

• Identify opportunities to improve operational efficiency and service delivery.  

• Promote best practices across the facilities portfolio.  

PHYSICAL DEMANDS AND WORKING CONDITIONS: 

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Little to no travel is expected for this position. 

SUPERVISION:  

• None 

EDUCATION AND REQUIRED CREDENTIALS:  

• Bachelor's degree in Facilities Management, Engineering, Business Administration, Industrial Management, or related discipline required. 

EXPERIENCE AND SKILLS: 

• 5–10 years of progressive facilities management experience.  

• Experience managing outsourced facilities service providers.  

• Strong knowledge of commercial building systems including HVAC, electrical, plumbing, fire/life safety, and mechanical systems.  

• Experience managing multiple vendors simultaneously.  

• Knowledge of CMMS, IWMS, or BMS systems.  

• Strong communication, financial, organizational, and project management skills.  

• Demonstrated ability to influence cross-functional teams without direct authority.