Travel & Operations Coordinator

Gap International is a global performance consulting company that works with executives and their organizations to produce extraordinary business results in the ever-changing marketplace. We specialize in helping leaders articulate and fulfill the boldest possible future for their business, creating breakthrough outcomes and aligning the organization’s actions to be consistent with that future. For nearly 50 years, Gap International has worked with over 50,000 executives in 1,500 organizations across 65 countries—from CEOs and executives of Fortune 1000 companies to entrepreneurs. Gap International has experience in every major industry sector, including manufacturing, retail, energy, FMCG, pharmaceuticals, healthcare, technology, telecommunications, and financial services

Gap International is seeking a Travel & Operations Coordinator to join the Operations Team that manages scheduling and travel logistics for the consultants that work face-to-face with our corporate clients. This high-visibility role requires someone who can bring calm and certainty to solving complex problems in a fast-paced environment, serving as a trusted operational partner to senior leaders and traveling consultants. The successful candidate will be a travel professional with a minimum of 5 years’ experience planning and booking domestic and international travel arrangements. GDS experience is a must (Sabre preferred).

• Manage end-to-end domestic and international travel for consultants and client-facing teams
• Coordinate complex itineraries, last-minute changes, and time-sensitive needs
• Serve as primary contact for travel disruptions and resolve issues in real time
• Maintain vendor relationships and ensure compliance with policies and budgets
• Track costs, reconcile expenses, and identify efficiency opportunities

• Support planning for client engagements, internal programs, and off-site meetings
• Coordinate calendars and logistics across multiple stakeholders and time zones
• Partner with consulting, finance, and administrative teams for seamless execution
• Maintain accurate records and continuously improve processes and tools

• Act as a trusted operational partner to senior leaders and consultants
• Communicate clearly and professionally with internal teams and external partners
• Handle confidential information with discretion

• Bachelor's Degree Preferred
• 5–10 years in travel coordination, operations, or logistics-heavy roles
• GDS (Global Distribution System) experience is crucial, Sabre experience is a plus.
• Proven success managing complex, high-volume travel for senior professionals
• Experience in fast-paced, professional services or consulting environments
• Skilled in domestic and international travel planning
• Strong proficiency with travel platforms, expense systems, and calendar management
• Highly organized, detail-oriented, and calm under pressure
• Excellent communication skills and ability to work with senior executives
• Service-oriented mindset with sound judgment and discretion

• Purposeful people at work impacting companies around the world
• People who thrive in a learning environment and enjoy learning, growing, and performing at their best; energized to continually push beyond their comfort zone
• Comfortable with ambiguity; eager to take on things they don't know how to do
• Curious and flexible when it comes to their own growth and development, as well as receptive to coaching and feedback to maximize their potential
• Willing to communicate and contribute thoughts, insights and new ideas to senior leaders both internally and externally