Relief Staff Member

Under the direction of North Emergency Shelter, our Advocates provide case management services to victims of domestic violence that include crisis intervention, intake services, individual emotional support, advocacy and crisis line support. Our Advocates are adept at handling crisis situations and working with diverse populations.

Relief /On-Call staff will be available to fill in shifts when staff members are on vacation or out sick. Shifts can be for a variety of hours and time shifts.

• →Crisis intervention, screening, and assessment services to victims of domestic violence, including intake into our residential services.
• →Provides advocacy support as needed; may serve as a liaison between local agencies and clients on an emergency basis.
• →Track client progress notes.
• →Interacts with clients and resolves disputes using mediation skills.
• →Responsible for proper safety precautions and security procedures.
• →Understands trauma informed care and how to use it in crisis situations.
• →Bachelor’s Degree in Counseling, Social Work or related field preferred, but related work experience will be considered.
• →Experience in human services area with experience in counseling and crisis intervention, including a working knowledge of the dynamics of domestic violence helpful but related experience considered.

• →Bachelor's Degree in Counseling, Social Work or related field preferred, but related work experience will be considered.
• →Experience in human services are with experience in counseling and crisis intervention, including a working knowledge of the dynamics of domestic violence helpful, but related experience considered.

• Embodies Gateway’s core values and believes fully in Gateway mission.
• Inspires passion, innovation and action through transparency in their work.
• Experience with domestic violence, knowledge of trauma informed care.
• Has a positive attitude and openness to supporting people in crisis.
• Ability to work independently with minimal supervision.
• Works effectively as part of a team to deliver overall services.
• CPR and First Aid certified, preferred.
• Bilingual skills a plus.

Gateway provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, Gateway complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Gateway Domestic Violence Services will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.

Gateway will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Gateway expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gateway employees to perform their job duties may result in discipline up to and including discharge.