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Network Operations Center (NOC) Technician

United StatesUnited States·AustinFull-timemid
OtherNetwork
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Quick Summary

Key Responsibilities

Act as a point of contact for all types of service requests. Communicate directly with customers as needed.

Requirements Summary

such as telephony skills, active listening and customer-care. Basic computer, operating system and application knowledge.

Technical Tools
OtherNetwork

The NOC Team is the heart of our Support Operations division and an entry-level technical role.

Responsibilities

~1 min read
  • →Professional and effective written and oral communication as well as excellent interpersonal skills: such as telephony skills, active listening and customer-care.
  • →Basic computer, operating system and application knowledge.
  • →Basic understanding of networking technologies and components such as switches, routers and firewalls.
  • →Understanding of support tools, techniques, and how technology is used to provide IT services.
  • →Ability to organize and prioritize work and adapt to changes quickly.
  • →Self-motivated with the ability to work in a fast moving, team based environment.

Requirements

~1 min read
  • Participate in after hours rotation.
  • Must be able to lift 50lbs.
  • Must pass a drug and background screening.

What We Offer

~1 min read
✓Flexible Paid Time Off
✓401k
✓Medical/Dental/Vision Insurance available
✓Life and AD&D Insurance
✓Disability Insurance

Location & Eligibility

Where is the job
Austin, United States
On-site at the office

Listing Details

Posted
November 23, 2021
First seen
September 29, 2026
Last seen
September 29, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
16%
Scored at
September 29, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Network Operations Center (NOC) Technician