ServiceNow Developer Principal
Quick Summary
● Education: Technical Training,
Skills:Process Improvements, ServiceNow Platform,
Clearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
NoneJob Family:
Software EngineeringRequirements
~1 min read- Expertise in developing and customizing ServiceNow applications and modules, especially ITSM
- Proficiency with integration methods like SOAP, REST, and web services, including creating and consuming them
- Strong scripting skill with at least one language – preferably JavaScript
- Understanding of ServiceNow's data management tools such as Import Sets, Transform Maps, and the CMDB
- Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions.
- Effective analytical, problem-solving, and debugging skills
- Understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
- Ability to identify, understand, document, and create functionality aligning with customer value streams
- Ability to communicate as a high-level technical authority, contribute to whitepapers, BOEs, and design docs, and lead high-stakes demos to customers
- Organizational and time management skills while working in a rapid software development environment
- Ability to identify and learn new technologies quickly
- Ability to drive methodology changes, manage customer deliverables, identify and resolve process issues, and shape standards across-the-board
- Good communication skills for managing customer interactions and negotiating with both technical and non-technical stakeholders
- Ability to collaborate with and influence stakeholders at all levels, mentor junior team members, support staff development, lead knowledge shares, and lead new innovation projects and tech pilots
Job Description:
Transform technology into opportunity as a ServiceNow Developer Principal at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.
MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow Developer Principal, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:
- Design, build, and customize applications on the ServiceNow platform, including ITSM modules like Incident, Problem, and Change Management
- Create custom scripts, including Business Rules and Script Includes, to automate processes and meet business requirements
- Connect the ServiceNow platform with other systems and applications using technologies like REST/SOAP
- Perform administrative tasks, such as user and role management, system maintenance, and health checks
- Customize user interfaces, forms, and workflows to align with business needs
- Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality
- Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products
- Participate in IT-related technical processes reviews, postmortems, and continual process improvement
- Maintain current ServiceNow and industry certifications, while obtaining additional certifications
- ServiceNow Certified Systems Administrator
What We Offer
~1 min readScheduled Weekly Hours:
40Work Location:
Any Location / RemoteAdditional Work Locations:
Location & Eligibility
About this job
- Pay per year
- $119,000–$161,000 a year
- Who can apply
- Applicants worldwide
- Posted
- 14 days ago
Listing Details
- Posted
- October 1, 2026
- First seen
- October 1, 2026
- Last seen
- October 15, 2026
Posting Health
- Days active
- 13
- Repost count
- 0
- Trust Level
- 45%
- Scored at
- October 15, 2026
Signal breakdown
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