Sales Development Associate (Senegal)

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are hiring a Sales Development Associate responsible for reviewing, contacting, and qualifying inbound and outbound leads, and passing them to the sales team. The ideal candidate will also identify and close B2B opportunities over the phone, helping drive revenue growth and strengthen client relationships.

• Proactively engaging and qualifying inbound leads to determine fit and sales readiness.
• Conducting outbound prospecting to identify and generate new sales opportunities.
• Following up consistently with all leads through calls, emails, and CRM workflows to ensure timely engagement and conversion.
• Maintaining accurate records of interactions and progress within the CRM to support seamless pipeline tracking and team collaboration.
• Collaborating closely with the sales and marketing teams to improve lead quality and conversion strategies.

• Minimum of 1 year of experience in a client-facing sales or business development role, preferably within the healthcare, insurance, or tech sectors.
• Strong verbal and written communication skills, with the ability to build rapport and engage prospects professionally.
• Proven experience working with CRM tools (e.g., Zoho, Salesforce, HubSpot), with a clear understanding of lead tracking and pipeline management.
• Demonstrated ability to manage multiple leads simultaneously while prioritizing follow-ups effectively.
• Results-driven mindset with a passion for sales and client engagement.