Product Manager (12-18 Month Contract)

Canada·TorontoFull-Time Employeemid

Product ManagementProduct Manager

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Build better healthcare together Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors,

Technical Tools

Product ManagementProduct Manager

Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day.

Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives—including your own.

We're looking for a Product Manager to join our team focused on the patient experience — helping people find, access, and navigate care on Maple. This is a 12–18 month contract role and a unique chance to shape how millions of Canadians experience care.

In this role, you'll lead product work from discovery through launch and iteration — turning patient research, data, and feedback into clear product choices that improve the experience of getting care. You'll partner closely with Product, Engineering, Clinical, Marketing, Customer Support, Data, and our AI Centre of Excellence to ship experiences patients actually feel. We're looking for a hands-on AI builder — someone who uses AI to prototype, test, automate, and ship, whether that experience comes from product management or from independently launching AI products, mobile apps, or other software for real people.

As a Product Manager, you will:

Own the day-to-day product work and outcomes for a defined area of Maple’s patient access journey, with support from product leadership on broader strategy and complex trade-offs.

Develop a strong understanding of patients and where they struggle to access care through research, data, journey analysis, and direct feedback.

Lead features and initiatives from problem definition through launch, measurement, and iteration, keeping the squad focused on the most valuable problems.

Bring a builder mentality to the work: use AI, prototyping, and other tools to make ideas tangible, test assumptions early, and help the squad get to working software quickly.

Partner closely with engineering and design to turn complex care options and journeys into simple, intuitive patient experiences.

Translate patient needs and healthcare, business, technical, and regulatory constraints into clear product direction and thoughtful trade-offs.

Identify and validate where AI can meaningfully improve care navigation or access, balancing patient value, trust, safety, feasibility, and business impact.

Keep the squad and cross-functional partners aligned by communicating decisions, progress, risks, and changes clearly.

Requirements

~1 min read

We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.