Account Management Ops Analyst - Private Bank Offboarding

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

• →Ability to find and resolve data inconsistencies in highly detailed documents and systems
• →Ability to follow detailed instructions
• →Experience interacting with partners via email and chat
• →Ability to be flexible within the hours of 8:00 AM – 6:00 PM Monday through Friday

• Experience using Microsoft Office applications
• Ability to manage large caseloads and execute within short deadlines
• Ability using multiple systems and applications to complete individual tasks accurately and efficiently
• Ability to apply established procedures to daily processing
• Experience, studies, or knowledge in operations, banking, account management and/or customer service
• Ability to apply knowledge to improve processes

• Account Management

• Customer and Client Focus

• Oral Communications

• Research

• Analytical Thinking

• Attention to Detail

• Collaboration

• Problem Solving

• Prioritization

• Recording/Organizing Information

• Result Orientation

• Numerical Reasoning

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.