Business Development Specialist

Griswold Industries Job Description Business Development Specialist Portland, OR Metro Area • Clark County, WA   JOB DIMENSIONS:   Job Summary: Under general supervision, it supports both inside and outside sales operations and business development efforts, drives new market growth, expands existing customer accounts, and provide high-level administrative, technical and project management support to the sales organization. Travel on company business up to 50%.   Reports To: Associate Regional Manager-NW   Examples of Essential Duties and Responsibilities:   Inside Sales Support: Manage customer inquiries via phone and digital channels with timely, accurate responses; Prepare quotes, maintain customer records, and evaluate and send purchase orders; Coordinate with headquarters to ensure accurate specifications, pricing, and order fulfillment; Support warranty claims, returns, and service requests by collaborating with factory teams; Evaluate existing customer needs and pursue new customers by introducing new products, updates, and value-added services; Pursue new markets and customer through cold calls, warm calls, virtual meetings, onsite visits, networking events, and industry functions; Assist in developing and organizing pricing structures, incentives, and proposals.   Outside Sales: Prepare materials for high-stake executive meetings, industry events, and customer briefings; Deliver clear, compelling sales presentations tailored to audience needs and technical understanding levels; Develop proficiency in hydraulic-operated automatic control valves and electronic controls; Partner with engineering and product specialists to review technical documents, specifications, and drawings for customer-specific solutions and to guide product selection; Maintain detailed sales pipeline and forecasting documentation; Represent the company at conferences and industry events; Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations, and Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position.   QUALIFICATIONS GUIDELINES:             Any combination equivalent of, but not limited to, the following:   Experience/Training/Education: 2 – 7+ years of experience in inside sales, business development, outside sales and/or Sales Management in a technical, industrial, mechanical, waterworks, or related industries is highly preferred; considerable training in company products and applications; Bachelor's degree (Business, Engineering, Marketing, or related field), or equivalent experience may be substituted;   Knowledge/Skills/Abilities: Excellent communication skills both verbally and written; Strong critical thinking and problem-solving abilities; Strong presentation skills; Proficient in Microsoft Office Suite; Experience with CRM/ERP systems Able to analyze market and determine customer product needs; Able to read and interpret engineering drawings, schematics, and blueprints; Solid understanding of wholesale distribution channels and nuances; Ability to learn technical product lines (hydraulic valves & controls); Ability to interact confidently and professionally in a networking environment; Able to plan, schedule, organize, and prioritize work; and Able to establish and maintain effective relationships with sales, office, and warehouse staff and management, engineers, distributors, end users, contractors, and governmental representatives;   Physical Requirements: Must be able to stand for extended periods of time; Must be able to climb if required to access valve equipment locations; Must be able to walk for extended periods of time and distances to access customer installations; Able to lift and move items up to 30 lbs.; Able to safely operate a motor vehicle; and Ability to perform essential functions of the job, as defined; Reasonable accommodations provided upon request   Special Requirements:  Able to travel on company business as required; Must currently reside within Sales Territory; Possession of a valid driver's license Have and maintain an acceptable driving record; Consent to enrollment in the company Driver Monitoring Program