Manager, Account

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

The Manager, Account will manage key accounts, build strong partner relationships, and drive business growth through industry-specific solutions and programs. The role will work closely with key decision-makers and internal teams to identify opportunities, deliver account initiatives, and provide a strong partner experience.

• Develop and execute industry-specific strategies and solutions to drive business growth and strengthen partner relationships.
• Understand market trends, customer needs, and business processes to identify opportunities for growth.
• Identify opportunities for upselling, cross-selling, and increasing account value.
• Build and negotiate mutually beneficial agreements with key decision-makers.
• Provide relevant business and industry insights to support management decision-making.
  

• Manage key accounts and ensure timely delivery of projects, services, and commitments.
• Monitor account performance and identify opportunities to improve engagement and business results.
• Address and resolve partner concerns and escalations promptly.
• Coordinate with internal support teams to resolve issues and deliver agreed commitments.
• Maintain timely and clear communication with partners.
  

• Build and maintain strong relationships with key decision-makers through regular business reviews, engagement meetings, and executive touchpoints.
• Serve as a senior point of contact for key accounts and support the broader Account Management team in managing partner relationships.
• Participate in relevant industry events and activities to strengthen partner engagement and stay updated on industry trends.
  

• Prepare and submit complete and accurate reports within the required timelines.
• Track account performance and provide regular updates and insights to management.
  

• Bachelor’s degree in Business, Marketing, Management, or a related field.
• At least 5 years of experience in Account Management, Business Development, Sales, or a related field, preferably managing key or enterprise accounts.
• Strong experience in building and managing relationships with senior stakeholders and key decision-makers.
• Strong business development and negotiation skills, with the ability to identify and develop growth opportunities.
• Good understanding of business operations, market trends, and commercial metrics.
• Strong account and project management skills, with the ability to manage multiple priorities and deliver commitments on time.
• Excellent communication, presentation, and stakeholder management skills.
• Strong problem-solving skills and ability to handle escalations effectively.
• Ability to work well with cross-functional teams and internal support groups.
• Strong analytical and reporting skills, with the ability to turn business insights into actionable recommendations.
• Organized, proactive, results-oriented, and customer-focused.