18mo ago

Barista - SW

USmid

RetailRestaurant Server

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Quick Summary

Key Responsibilities

Maintain a welcoming attitude and guide customers through menus, make recommendations. Know your customers and foster professional relationships. Know what your regulars typically order.

Technical Tools

RetailRestaurant Server

Requirements

~1 min read

Passion for Coffee
Experienced Barista in Specialty Coffee (min. 3 years)
Ability to Work in a Team
Positive Attitude and Professional Conduct
Commitment to Quality
Physical Ability to Perform Tasks
Self-Motivated / Ability to Work in a Fast-Paced Environment
Engaging Personality and Desire to Provide Excellent Customer Service
Flexibility to Work the Required Hours
Experience and Skill
Reliable - Rain or shine, be there on time!
Consistent & Dedicated
Quick and Adaptable Learning Style

Food Handler Certification (MUST obtain within 90 days of start).
Ability to follow recipes.
Ability to work both independently and as a cooperative member of a team.
Ability to follow verbal and written instructions.
Ability to prioritize and compete assigned tasks.
Legal right to work in the United States.
Ability to lift up to 25 lbs.
Ability to stand for long periods - you will be standing/walking most of your shift (up to 8 hours).
Ability to stoop and to reach overhead at or above shoulder height.
Possess Fine motor dexterity.
Fluency to read and communicate in English.

What We Offer

~1 min read

✓Paid Training

✓Free Shift Meal

✓Flexible Schedule

✓Employee Referral Program

✓Team building activities

✓Paid time off (Full-time Team Members)

✓Profit Sharing (Full-Time Team Members)

✓Health/Vision/Dental Insurance (Full-time Team Members)

✓Employee Discount - Food, Coffee, Tea, Doughnuts, Merchandise

✓Opportunity for development and advancement in a successful, growing company.

Responsibilities

~2 min read

→Maintain a welcoming attitude and guide customers through menus, make recommendations.
→Know your customers and foster professional relationships. Know what your regulars typically order.
→Maintain work areas in a neat and hygienic manner, including but not only: blenders, beverage machinery, tables, shelves, floors, tools and implements.
→Describe tasting notes of all specialty beverages articulately to customers.
→Regularly taste coffee and tea beverages to maintain quality standards.
→Demonstrate skill in basic latte art.
→Master Point of Sale and other applications.
→Maintain 100% accuracy when completing customer transactions and handling money.
→Complete checklists, ie. opening / closing / cleaning, always setting next shift up to succeed.
→Package food and doughnut orders neatly and quickly in accordance with packing guidelines.
→Learn menus and keep abreast of changes to communicate ingredients effectively to customers.
→Ensure all food and drink meet food safety and quality standards and prevent cross-contamination.
→Check product quality and maintain FIFO (first in, first out) and notify supervisor of non-conformance.
→Receive and help put away inventory items, such as paper goods, coffee, milk, etc.
→Maintain cleanliness, including, but not limited to: FOH, patio, bathrooms, table- tops, chairs, floors.
→Remove trash and recycling materials as needed and ensure proper disposal in dumpsters.
→Work with team to complete weekly/monthly cleaning and maintenance schedules of beverage related equipment.
→Strictly adhere to food safety laws and standards.
→Be timely and dependable.
→Ensure total customer satisfaction. . . no one likes get home to find we forgot the cream in their coffee.
→Communicate with your team and foster a positive work environment.
→Perform other related duties as implied or assigned.