Job Coach

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. 

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible. 

Position Summary: The Job Coach is responsible for supporting, training, and mentoring our participants. This position provides direct employment support and provides on-the-job training to individuals with disabilities participating in community employment services. This position promotes competitive integrated employment through person-centered planning, informed choice, skill development, employer engagement, and community inclusion. The Job Coach supports quality service delivery and works collaboratively with participants served, employers, families and community partners to achieve meaningful employment outcomes.

Hourly Rate: $21.03 - $23.94 per hour

Essential Duties and Responsibilities: The Job Coach responsibilities include the following and other duties as assigned: 

• Assist individuals in obtaining and maintaining competitive integrated employment 

• Conduct vocational discovery, assessments and career exploration  

• Develop Individualized Employment plans in collaboration with the participant and their support team that supports the participant in achieving meaningful career advancement and employment 

• Provide person-centered training and support to individuals placed in community jobs. 

• Perform task analysis at employment sites and develop job/work procedures for each participant. 

• Conduct worksite analyses and recommend workplace accommodations when appropriate 

• Document and track participant progress through timely case notes, performance evaluations, data entry, and file management, ensuring accurate records and measurable advancement toward employment goals and outcomes 

• Provide information on a regular basis to the Lead Job Coach, employers, family members, and outside referral sources. 

• Promote best practices in Group and Individual Supported Employment.  

• Assist with resolving workplace concerns while promoting long term employment success 

• Participate in program awareness, recruitment, community and employer partnerships, and other advancement activities for the organization's mission through outreach, collaboration, and effective communication.

Qualifications/Basic Job Requirements: 

• High school diploma or GED equivalent. 

• Relevant experience supporting individuals with disabilities, employment services, vocational rehabilitation, or workforce development 

• Knowledge of Vocational Rehabilitation Services, School to Work and Developmental Disability Administration 

• Experience using database or case management software and ensuring compliance with documentation requirements. 

• Exceptional analytical, judgment, decision-making and communications skills 

• Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus 

• Employment is contingent upon successfully completing a standard employment background check and a Washington State DSHS background check 

• Preferred: 

• Associate's or Bachelor's degree in Human Services, Psychology, Social Work, Rehabilitation Counseling, Special Education, or a related field preferred.   

We Have You Covered! Benefits Offered:  

• Medical, Vision, and Dental (M/V/D) insurance coverage for employees.  

• We provide coverage for you, with a portion of the employee premium paid by Goodwill.  

• Dependent coverage is available, with the cost being the responsibility of the employee   

• Accident & Life insurance options to ensure financial protection.   

• 401(k) Retirement Plan  

• Vacation (1-4 Years: 80 hours annually)  

• 10 paid Holidays annually  

• 8 days prorated sick leave annually  

• Access to Childcare Benefits through Upwards  

• Parental leave covered by sick/vacation hours  

• All employees receive merchandise discounts  

• We strongly believe in promoting from within, and have multiple avenues for career growth  

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situation to customers, clients, and other employees of the organization. 

Mathematical Skills: Ability to calculate figures and amounts such as:  addition, subtraction, multiplication, division, percentages, and average.  

Computer Skills: To perform this job successfully, an individual should have knowledge Microsoft Office products, specifically Word and Excel and PowerPoint. 

Other Skills and Abilities: Comprehensive understanding of all aspects of a Job Coach.  

Certificates, Licenses, Registrations: Washington State Driver’s License required along with proof of insurance, and an acceptable driving record. 

Other Qualifications: Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships. 

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk, hear and type. The employee is occasionally required to stand for up to 4 hours at a time for 4 days of the week;  walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.   

Work Environment: The noise level in the work environment is usually moderate. 

Employees must be able to perform the essential functions of this position with or without reasonable accommodation.   

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position

 

At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences, and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors. 

Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships. 

At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply. 

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.