Billing & Insurance Specialist | 40 hours per week | Patient Financial Services HCHC

United States·Mount Pleasantmid

OtherFinancial Services

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Quick Summary

Requirements Summary

H.S.

Technical Tools

OtherFinancial Services

From $18.89 per hour

Schedule Hours: Monday - Friday from 8:00am - 4:30pm

Responsibilities

~1 min read

→Prepare insurance claim forms and related documents and review them for accuracy and completeness.
→Follow-up on rejected, unpaid and denied claims until claims are paid or only self-pay balance remains.
→Investigate and resolve any billing discrepancies or insurance-related issues, working closely with insurance providers, patients, and internal teams.
→Reconcile accounts and maintain accurate balances.
→Perform AR follow up on aging accounts.
→Transmit claims for payment or further investigation.
→Contact insured or other involved persons to obtain missing information or resolve billing issues.
→Review insurance policy to determine coverage.
→Research payer websites, using computers to enter, access, search, and retrieve data.
→Provide customer service, such as assisting with inquiries and billing requests.
→Monitor for missing information, authorization/control numbers.

Requirements

~1 min read

H.S. Diploma or General Education Degree (GED) (required)
1-3 years' Experience working with computers Required
1-3 years Customer service experience Preferred
1-3 years General office or clerical experience. Preferred
Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Preferred knowledge in Microsoft Office including Word, Excel, and Outlook
Knowledge to use electronic equipment and computer applications specific to the job.
Possesses excellent time management and organizational skills.
Possesses problem solving skills
Ability to communicate effectively and document information accurately.
Communicating effectively in writing as appropriate for the needs of the audience.
The ability to read and understand information and ideas presented in writing.
Ability to maintain confidentiality and discretion.
The ability to communicate information and ideas in speaking so others will understand.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to speak clearly so others can understand you, as well as the ability to read, write and understand the English language.
Knowledge of arithmetic.
Teaching others how to do something