NOC 14202 - Collection clerks

Job Summary Performs account receivable and collections activities to manage overdue accounts and recover outstanding balances. Maintains accurate records and communicates with clients and internal teams to resolve billing issues. Number of Positions 1 Main Duties Contact customers by phone, email, or mail to request payment and negotiate repayment arrangements. Review customer accounts, prepare and send invoices, statements and collection notices. Record and apply payments, adjustments and credits accurately in accounting systems. Investigate and resolve billing discrepancies, disputes and returned payments with customers and internal departments. Prepare regular reports on collection status, aging accounts and recovery actions for management. Maintain organized, confidential files and documentation related to collections and account activity. Requirements Secondary school diploma; post-secondary education in business, accounting or a related field is an asset. Minimum one year of experience in collections, accounts receivable or office clerical work. Working knowledge of basic accounting principles and recordkeeping practices. Proficiency with Microsoft Office applications and experience using accounting or CRM software. Strong verbal and written communication skills and professional telephone manner. Ability to handle confidential financial information, prioritize tasks and maintain attention to detail. Required Skills Effective negotiation and persuasion skills for resolving overdue accounts Accurate numeric and data-entry skills Strong organizational and time-management abilities Customer service orientation and conflict resolution Proficiency with spreadsheets and accounting software Attention to detail and accuracy in recordkeeping Benefits Benefits include competitive wages, supportive work environment, opportunities for growth, training support, and other employer-specific benefits depending on the position and location. Follow Us for More Job Updates Do follow us on our social media platforms for more job updates. Facebook | LinkedIn | Instagram About GTR Worldwide We are a Canadian immigration, recruitment, and settlement company based in Canada, with multiple branches across the globe. We support clients who have decided to relocate to the land of opportunities by offering services related to employment, education, immigration, recruitment, and settlement. At GTR Worldwide, we aim to provide professional Canada visa consultancy and recruitment support to help newcomers feel informed, prepared, and confident. We assist a wide range of clients and agents from around the world and work to build their strengths and confidence so they can pursue opportunities in Canada. Disclaimer The job postings published by GTR Worldwide on this website are for future openings. Postings may be based on occupations and jobs that are expected to be in demand in Canada. Due to the high volume of applications received, this website cannot guarantee that any position is still open or that employment will be offered to every applicant. GTR Worldwide is not responsible for wages, working conditions, workplace safety, or any other aspects of employment. Every candidate is responsible for conducting their own research about the organization and making informed decisions before accepting any position or offer. For your own safety and security, please do not share your banking information on this website. We do not post jobs that appear to discriminate against applicants on any protected basis. If you have any concerns, feel free to contact us by calling our number 1-855-477-9797, WhatsApp: +16476197975 or by email at hr@gtrworldwide.ca.