Gushwork
Gushwork13mo ago

Customer Success Manager

BengaluruFull timemid
Customer Success ManagerCustomer SuccessCustomer
3 views0 saves0 applied
Apply Now

Quick Summary

Overview

About Us: Gushwork is reinventing how businesses get discovered online. We're an agentic AI startup that helps B2B companies show up in AI answer engines like ChatGPT, Gemini,

Technical Tools
chatgptb2bcustomer-successdata-analysis
About Us:
 
Gushwork is reinventing how businesses get discovered online. We're an agentic AI startup that helps B2B companies show up in AI answer engines like ChatGPT, Gemini, and Perplexity—by building a content engine on websites designed to attract AI visitors alongside human visitors.
 
We're a US and Bengaluru-based company that's raised over $11M from top-tier global VCs including SIG, Lightspeed, B Capital & Beenext. While search behavior is rapidly shifting toward AI, most B2B companies are being left behind. We're changing that.
 
We're at an exciting inflection point—moving fast, solving hard problems, and building technology that's becoming critical infrastructure as AI reshapes how buyers find solutions. If you want to work on challenging problems with a talented team in a high-growth environment, we'd love to meet you.
 
More about the role below - if you feel it’s a fit, we are excited to meet you!
  • Build and maintain strong customer relationships to understand their needs and ensure their success.
  • Monitor customer engagement and satisfaction, identifying potential issues and addressing them proactively.
  • Implement and optimize customer success processes to enhance efficiency and satisfaction.
  • Analyze customer data to derive insights and make data-driven decisions.
  • Collaborate with cross-functional teams to improve product and service offerings based on customer feedback.
  • Contribute to the development of customer success strategies and best practices.
  • 3-6 years of experience in customer success or related roles, preferably managing the US clients.
  • Bachelor’s degree in a related field (Engineering, Business, or similar).
  • Strong analytical skills with the ability to interpret customer data and draw meaningful conclusions.
  • Excellent communication and interpersonal skills.
  • Proven experience in customer success principles and practices.
  • Ability to work in a fast-paced, dynamic startup environment.
  • Proficiency in customer relationship management (CRM) tools and data analysis software.
  • Opportunity to play a key role in a rapidly growing startup.
  • Exposure to cutting-edge AI and SEO technologies.
  • Collaborative work environment with a focus on innovation.
  • Competitive salary and benefits package.
  • Professional growth and development opportunities.
  • If you’re passionate about customer success, operational excellence, and have a data-driven mindset, we’d love to hear from you!

    • Location & Eligibility

    Where is the job
    Bengaluru
    On-site at the office
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    April 4, 2025
    First seen
    March 26, 2026
    Last seen
    May 13, 2026

    Posting Health

    Days active
    47
    Repost count
    0
    Trust Level
    23%
    Scored at
    May 13, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position
    Gushwork
    Gushwork
    lever
    Employees
    30
    Founded
    2023
    Domain
    gushwork.ai
    Jobs
    View 12 jobs
    View company profile

    4 other jobs at Gushwork

    View all →

    Explore open roles at Gushwork.

    Gushwork
    Founder's Office (New Products)
    Full time    Gushwork
    Outbound Sales Development Representative - B2B (U.S Market)
    USD 4–10
    Full time    Gushwork
    Talent Acquisition Lead - GTM Hiring
    Full time    Gushwork
    Product Manager

    Similar Customer Success Manager jobs

    View all →
    S
    Sourcegraph91Remote
    Customer Success Manager - US [IC2]
    Remote
    ContentfulContentful
    Customer Success Manager - Enterprise
    $102k–$138k/yr
    AppdirectAppdirect
    Customer Success Manager
    USD 65000-85000
    L
    Lyratechgroup
    Senior Customer Success Manager - Lancom
    AzulAzulRemote
    Customer Success Manager
    USD 165000–180000
    Employee - Full-time - RegularRemote
    LearnuponLearnupon
    Customer Success Manager, Enterprise

    Browse Similar Jobs

    Technical Support285Implementation Specialist205Customer Experience187Implementation Consultant141Enterprise Customer Success Manager98Client Success Manager77Customer Success Specialist66Partner Success Manager49Customer Experience Manager46Technical Customer Success Manager45Onboarding Manager43Strategic Customer Success Manager32Renewals Manager25Customer Onboarding Specialist22Customer Success Operations Manager15Customer Training Specialist14Customer Enablement Manager14Renewals Specialist13Customer Education Specialist12Digital Customer Success Manager7
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    GushworkCustomer Success Manager
    Apply Now