Gushwork
Gushwork15mo ago

Customer Success Manager

IndiaIndia·BangaloreFull timemid
Customer Success ManagerCustomer SuccessCustomer
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Quick Summary

Overview

About Us: Gushwork is reinventing how businesses get discovered online. We're an agentic AI startup that helps B2B companies show up in AI answer engines like ChatGPT, Gemini,

Technical Tools
chatgptb2bcustomer-successdata-analysis
About Us:
 
Gushwork is reinventing how businesses get discovered online. We're an agentic AI startup that helps B2B companies show up in AI answer engines like ChatGPT, Gemini, and Perplexity—by building a content engine on websites designed to attract AI visitors alongside human visitors.
 
We're a US and Bengaluru-based company that's raised over $11M from top-tier global VCs including SIG, Lightspeed, B Capital & Beenext. While search behavior is rapidly shifting toward AI, most B2B companies are being left behind. We're changing that.
 
We're at an exciting inflection point—moving fast, solving hard problems, and building technology that's becoming critical infrastructure as AI reshapes how buyers find solutions. If you want to work on challenging problems with a talented team in a high-growth environment, we'd love to meet you.
 
More about the role below - if you feel it’s a fit, we are excited to meet you!
  • Build and maintain strong customer relationships to understand their needs and ensure their success.
  • Monitor customer engagement and satisfaction, identifying potential issues and addressing them proactively.
  • Implement and optimize customer success processes to enhance efficiency and satisfaction.
  • Analyze customer data to derive insights and make data-driven decisions.
  • Collaborate with cross-functional teams to improve product and service offerings based on customer feedback.
  • Contribute to the development of customer success strategies and best practices.
  • 3-6 years of experience in customer success or related roles, preferably managing the US clients.
  • Bachelor’s degree in a related field (Engineering, Business, or similar).
  • Strong analytical skills with the ability to interpret customer data and draw meaningful conclusions.
  • Excellent communication and interpersonal skills.
  • Proven experience in customer success principles and practices.
  • Ability to work in a fast-paced, dynamic startup environment.
  • Proficiency in customer relationship management (CRM) tools and data analysis software.
  • Opportunity to play a key role in a rapidly growing startup.
  • Exposure to cutting-edge AI and SEO technologies.
  • Collaborative work environment with a focus on innovation.
  • Competitive salary and benefits package.
  • Professional growth and development opportunities.
  • If you’re passionate about customer success, operational excellence, and have a data-driven mindset, we’d love to hear from you!

    • Location & Eligibility

    Where is the job
    Bangalore, India
    On-site at the office
    Who can apply
    IN
    Listed under
    Worldwide

    Listing Details

    Posted
    April 4, 2025
    First seen
    March 26, 2026
    Last seen
    July 13, 2026

    Posting Health

    Days active
    108
    Repost count
    0
    Trust Level
    23%
    Scored at
    July 13, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position
    Gushwork
    Gushwork
    lever
    Employees
    30
    Founded
    2023
    Domain
    gushwork.ai
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    View 17 jobs
    View company profile

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