Creative Project Manager - VIP & Partnerships

Hard Rock Digital is a fiercely focused team working to become the best online sportsbook, casino, and social gaming company in the world. We're building a deeply curious team with a passion for learning, operating, and building new products and technologies for millions of consumers. We're customer-obsessed — we care about each customer interaction, experience, behavior, and insight, and strive to ensure we're always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?

As a Creative Project Manager, you are the driving force behind the seamless delivery of creative marketing projects across two distinct but connected areas of our business: VIP and Partnerships. On the VIP side, you'll help manage the production of elevated, high-touch assets - from personalized outreach and curated rewards communications to exclusive event collateral - where every detail is felt and access and recognition are everything. On the Partnerships side, you'll help manage co-branded creative tied to our team and league partnerships (NFL, NBA, NHL, racing, and more), spanning digital, social, in-venue, and experiential executions.

Your role encompasses a mix of strategic planning, effective communication, and a keen eye for detail. You will collaborate with cross-functional teams, ensuring that creative endeavours align with our objectives and are delivered on time and within budget, whether you're coordinating a premium VIP gifting moment or a co-branded arena activation.

What you'll do

• Own the development and management of timelines, deadlines, and resourcing for all print and digital projects within the VIP and Partnerships segments, delivering assets in a timely manner while identifying potential issues that may disrupt work schedules.

• Review briefs to ensure all details and information needed is provided in detail to allow our creative team to fully execute all tasks.

• Participate in creative meetings with internal and external teams to assure appropriate creative strategies, adequacy/accuracy of input, resourcing, schedules, meeting agendas, budgets, and necessary reviews are created.

• Collaborate cross functionally to ensure clear communication amongst creative team and key stakeholders

• Utilize a digital asset management system for content delivery to organize, categorize, and archive digital files. 

• Act as a liaison between different departments, ensuring effective communication regarding digital asset requirements.

• A minimum of 3 to 5 years’ experience at a creative agency, or in-house, as a project manager or creative operations coordinator. Gaming experience is a plus. 

• Advanced proficiency with Project Management platforms to manage the flow of project requests from start to finish (experience with Monday.com is a plus)

• Excellent organizational, planning, project, time, and budget management skills to handle multiple projects simultaneously, within established deadlines and budget.

• Excellent verbal and written communication skills to provide clear and succinct information to internal and external partners

• Understanding of the graphic design process including basic knowledge of creative programs (Adobe Suite), copy and design functions, and file editing and management needs. 

• Knowledge and Experience in Digital Asset Management (experience in Air is a plus)

• Problem-solving skills to offer effective solutions with the ability to multitask, prioritize and ‘make things happen’;

• Proven ability to work well under pressure and thrive in an environment with changing demands

• Experience in interactive gaming is preferred

We offer our employees more than just competitive compensation. Our team benefits include: 

• Competitive pay and benefits

• Flexible vacation allowance

• A hybrid / remote working environment 

• Startup culture backed by a secure, global brand 

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).