(Korean Bilingual) Warehouse Manager

Position Overview We are seeking an experienced Warehouse Manager to oversee end-to-end warehouse operations at a logistics center. This role is responsible for daily operations, inventory accuracy, team leadership, safety compliance, KPI performance, and continuous process improvement. Requirements Key Responsibilities Warehouse Operations Manage inbound, storage, picking/packing, shipping, and returns Execute operational plans to meet service level and productivity targets Maintain and improve SOPs across warehouse processes Inventory & Quality Ensure inventory accuracy through cycle counts and audits Investigate discrepancies, damages, and shipment errors; implement corrective actions Team Leadership Lead warehouse staff (full-time, temp, and/or 3PL partners) Manage scheduling, productivity, training, and performance Foster strong communication across shifts KPI & Cost Control Monitor KPIs (productivity, OTIF, shrinkage, error rates, labor efficiency) Identify cost-saving opportunities and manage operational budgets Safety & Compliance Enforce safety, EHS standards, and equipment compliance Maintain facility security and regulatory compliance WMS & Systems Manage WMS-based warehouse operations Maintain system accuracy for inventory and order flow Troubleshoot system issues and coordinate with IT or HQ Required Qualifications 7+ years of warehouse or logistics operations experience 2–3+ years of people management or on-site warehouse leadership Hands-on experience with WMS and inventory control Strong understanding of warehouse KPIs and performance metrics Proficient in Excel and MS Office Strong problem-solving, organizational, and communication skills Ability to work in a fast-paced logistics environment (peak seasons, flexible support as needed) Business-level Korean proficiency (for HQ or partner communication) Benefits Benefits Medical, Dental, Vision Insurance Life, STD, LTD, AD&D 401(k) Generous PTO & Paid Holidays