Hazardous Materials Helpdesk Telephone Rep

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

• →Ensures external customers and UPSers are in compliance with hazardous materials/dangerous goods laws and regulations.
• →Fields calls from external customers concerning proper guidelines for shipping dangerous goods.
• →Fields calls from UPSers in the operation concerning proper guidelines for accepting, loading, and storing air, ground, domestic, and international dangerous goods.
• →Fields calls from UPSers regarding dangerous goods documentation for flights.

• Customer Service skills/experience
• UPS operations knowledge
• Good verbal communication skills
• Good written communication skills
• Quick decision-making skills
• Working knowledge of Microsoft Word, Excel, Access, and Outlook
• Prefer previous hazardous materials/dangerous goods experience

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.