Presales Principal Architect

Description

• →Mentor and develop engineers through our accelerated mentorship program to strengthen regional presales and delivery capabilities.
• →Assist with vendor relation requirements for preferred and supported vendors.
• →Deliver presales enablement workshops and engineering training on emerging technologies.
• →Work with Engineering leadership to identify and close skills gaps impacting presales and project success.
• →Collaborate with Sales leadership on technical strategy alignment and presales training programs.
• →Complete overview training of each business unit to ensure cross-functional technical awareness.

• Lead all presales efforts across assigned region(s), market(s), or technologies as a technical overlay, aligning with regional targets.
• Collaborate with sales teams to create solution designs, technical roadmaps, and proposals aligned to customer needs.
• Deliver technical presentations, demos, and workshops as the technical face of the organization in presales engagements.
• Mentor account teams on technical strategy and assist sales leadership with presales enablement initiatives.
• Partner with preferred and supported vendors to drive solution adoption and support vendor-specific goals.
• Ensure timely, high-quality turnaround of bills of materials, scopes of work, and other sales-related deliverables in alignment with established SLAs.

• Serve as Project Lead Engineer (PLE) on select large-scale and complex engagements, providing technical leadership and architectural oversight. 
• Guide Engineering teams during delivery to ensure architectural integrity, quality standards, and alignment to the sold solution. 
• Partner with Project Management as needed to support technical planning, risk identification, and solution clarification, without assuming project management or status reporting responsibilities. 

• Define, maintain, and evolve reference architectures that standardize solution design, enable repeatable presales execution, and support scalable delivery across regions.
• Partner with sales, engineering, and vendor teams to align reference architectures with supported technologies, customer use cases, and go-to-market priorities.
• Translate reference architectures into presales enablement assets, technical playbooks, and delivery guidance that promote consistency, efficiency, and quality outcomes.

• Work collaboratively within regional and cross-regional practices, maintaining alignment to utilization and growth goals.
• Provide leadership and guidance to Engineering teams to ensure effective project delivery and customer outcomes.

• Maintain current industry and vendor-specific certifications and stay informed on emerging solutions for both presales and delivery impact.
• Pursue continuous growth in alignment with the Engineering skills matrix, enhancing expertise in project leadership, certifications, and technical capabilities.
• Grow your sales acumen through continued education focused on specific sales trainings and strategies.

• Alignment to regional utilization and growth targets as assigned by the Director of Presales Engineering.
• Drive services revenue targets through assigned region, in partnership with sales.  
• Contribute to regional and company-wide sales growth by driving strong services attachment, solution adoption, and expansion opportunities across all regions.

• Accountability - Demonstrates ownership and responsibility for actions, decisions, and outcomes.
• Adaptability - Thrives in a dynamic and evolving environment, effectively adjusting to change.
• Ambition - Exhibits drive, initiative, and a commitment to personal and professional growth.
• Business Acumen - Understands complex business concepts, challenges, and opportunities, applying insights to make informed decisions and support organizational goals.
• Decision Making - Identifies effective courses of action while managing resources, risks, and costs effectively.
• Detail-Oriented - Pays meticulous attention to every aspect of tasks or situations, ensuring accuracy and thoroughness.
• Ethical - Adheres to the organization’s principles of moral and ethical conduct, acting with integrity.
• Honesty/Integrity - Acts transparently, fairly, and justly, fostering trust and respect in all interactions.
• Innovative - Demonstrates creativity and openness to unconventional approaches, encouraging new ideas and solutions.
• Leadership - Motivates and guides teams to achieve goals, fostering a supportive and inclusive environment while developing and retaining talent.
• Mentorship & Enablement - Supports skill development and technical growth of Engineering teams.
• Organized - Employs structured, methodical work habits to manage multiple priorities and meet deadlines effectively.
• Persistence - Maintains focus and determination, overcoming obstacles to achieve objectives.
• Technical Aptitude - Demonstrates expertise in specialized technical areas, applying knowledge effectively to solve complex problems and innovate.
• Vendor Relationship Management - Builds and maintains effective technical vendor relationships.

•  5+ years in a technical related field

• 8+ years in a technical related field  
• 6+ years’ experience working as a consultant  
• 4+ years of developing customer solutions aligned to business goals and outcomes

• Bachelor’s Degree or equivalent experience
• Possess at least one expert-level certification, or the ability to obtain it within 12 months. If the manufacturer does not offer an expert-level certification, an alternative requirement is three professional-level certifications.
• Certifications must be from a Preferred or Supported Vendor.
• Experience designing, architecting and implementing complicated technology solutions
• Experience developing and implementing best practice guidelines and solutions across multiple technologies
• Possess at least one professional-level and one associate level certification in two different cloud solutions, or the ability to obtain it within 12 months. 
• Certifications must be from Azure, AWS, or GCP

• Expert-level certifications or equivalent advanced expertise in relevant technologies.
• Comprehensive experience across various domains, with a focus on designing, architecting, and implementing solutions in areas such as networking, systems, software, and cloud practices.

• Proficient in configuring and supporting enterprise-class network switching and routing technologies.
• Deep understanding of operating systems for networking devices, including design and implementation best practices.
• Expertise in advanced networking concepts, including:
• Routing protocols (e.g., OSPF, BGP) and L2/L3 architecture and design.
• Multicast, Quality of Service (QoS), and VPN solutions such as IPsec, SSLVPN, SSE
• Familiarity with software-defined networking (SDN) solutions for LAN and WAN environments.
• Proficiency in designing and deploying high-density wireless solutions, including site surveys with tools like Ekahau or similar software.

• Experience implementing and managing network security appliances, including next-generation firewalls, intrusion prevention systems, and secure web gateways.
• Understanding of zero-trust architectures and identity-based network security.

• Expertise in data center and core network architecture design and implementation.
• Hands-on experience with technologies supporting virtualization, advanced networking fabrics, and high-availability systems.
• Knowledge of hyper-converged infrastructure solutions and their integration with existing systems.

• Experience designing and supporting public, private, and hybrid cloud environments.
• Familiarity with cloud-native solutions, containerization, and microservices.
• Hands-on experience with leading cloud platforms such as Microsoft Azure, AWS, or Google Cloud.

• Proficiency in designing, implementing, and maintaining enterprise-grade servers and storage solutions.
• Familiarity with SAN, NAS, and flash-based storage architectures.
• Experience with hyper-converged and hybrid infrastructures.

• Strong background in deploying and managing enterprise software, including directory services, collaboration platforms, and messaging systems.
• Experience with identity and access management (IAM) platforms and strategies.
• Experience in designing, developing, and deploying custom applications using Microsoft technologies.
• Experience with Microsoft SQL Server for database design, development, and optimization.
• Familiarity with Azure services, including Azure App Services, Azure Storage, Azure Active Directory, and Azure DevOps for CI/CD pipelines.
• Knowledge of integrating custom applications with Microsoft 365 services (e.g., SharePoint, Exchange, Teams) and leveraging their APIs for business solutions.

• Knowledge of monitoring, automation, and orchestration tools. Examples include Splunk, SolarWinds, NetBrain, or similar solutions.
• Familiarity with DevOps practices and tools, including CI/CD pipelines and infrastructure as code (IaC).
• Proficiency in scripting or programming for automation and operational efficiencies (e.g., Python, PowerShell).

Equal Opportunity Employer - Including Disabled and Veterans

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