Home Health Quality Assurance Nurse/Clinical QA Nurse

• Client: U.S. Home Care Agency
• Employment: Type Part-Time (with the opportunity to move into a full-time role as the workload grows)
• Work Schedule: 10:00 AM – 2:00 PM
• Software: Axxess
• $6.50/hr starts at Part-time but might transition to Full-time

At Helper Heroes, we’re on a mission to provide exceptional care and support to home care agencies in the U.S. We believe in true partnership where our virtual assistants act as an extension of the care team. Our goal is to ensure a compassionate, innovative, and efficient care experience for clients and families alike.

What sets us apart is YOU. You’re not just any virtual team member—you’re a Helper Hero! If you’re passionate about making a difference, have a knack for organization, and thrive in a fast-paced, mission-driven environment, you’re who we are looking for. If you love tackling behind-the-scenes tasks with a smile, ensuring that our clients and caregivers receive the best possible support, apply today!

We are looking to bring on a QA Nurse to review our clinical notes and documentation. The position would start part time, from 10:00 AM to 2:00 PM, with the opportunity to move into a full-time role as the workload grows.

• →Review our clinical notes and documentation for accuracy, completeness, and compliance.
• →Make sure our documentation meets payer and regulatory standards.
• →Work solely within our Axxess software.

• Clinical background, preferably a licensed nurse (RN or LPN).
• Strong attention to detail and the ability to review notes for accuracy, completeness, and compliance.
• Comfort learning and operating in an electronic documentation system.
• Familiarity with Medicaid and Medicare guidelines is a big plus.
• Home health experience would be ideal, but a solid clinical and compliance background is what matters most.

All Helper Heroes virtual assistants are required to meet the following:

• HIPAA Training: Complete four (4) HIPAA courses and submit the certificates.
• Compliance Training: Complete EPICompliance training, including OSHA for Healthcare.
• Time Tracking: Use Hubstaff for time tracking during all working hours, with location enabled.
• Commitment: A minimum six (6)-month commitment to the role.
• Exclusivity: This is an exclusive engagement. Working with other clients or taking on outside work (moonlighting) is not allowed without proof of resignation from the other role.
• Documents: Submit all required initial documents during onboarding.
• Engagement: This role is engaged under a Helper Heroes Independent Contractor Agreement.

• Empathy: You genuinely care about people and want to make a difference in their lives.
• Organization: You’re a master of multitasking and can keep everything running smoothly.
• Communication: You speak impeccable English. You’re a clear and friendly communicator, both written and verbal.
• Tech-Savvy: You’re comfortable with business software and quick to learn new tools.
• Problem Solver: You can see the big picture when resolving complex issues and follow through until they’re fully resolved.
• Self-Starter: You work effectively without supervision and follow processes precisely.
• Reliability: You’re dependable, punctual, and always ready to step up when needed.

• Competitive Base Pay: We offer the highest base pay in the home care industry!
• Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible.
• Growth Opportunities: As we grow, so will you! Plenty of room to learn and advance.
• Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.

If you’re excited to join a team where you’ll be appreciated, have a sense of purpose and inclusion, and help create a brighter, more compassionate care experience, we can’t wait to hear from you! Apply today and let’s make a difference together.

• REQUIRED: Confirm employment status: employed, planning to resign, rendering, unemployed
• The salary range is from $6.50 - 7.50/hr to start, type YES if you would like to proceed with the application.
• How many years of experience do you have reviewing or auditing clinical documentation for accuracy, completeness, and compliance?
• Are you familiar with Medicare, Medicaid, or U.S. healthcare documentation and compliance requirements?
• Are you a licensed Registered Nurse (RN) or Licensed Practical Nurse (LPN), or do you have a professional clinical background? Indicate RN license type, number and status:

• working with U.S. home health or home care agencies: 1 year (Required)
• QA Nurse/Auditing clinical documentation: 1 year (Required)

• Fluent English (Required)