Senior Network Administrator

Position Purpose:

The Senior Network Administrator designs, builds, and supports the company’s global network, telecommunications, and system infrastructure to ensure secure, reliable, and high-performing business operations.

Essential Functions:

• Design, implement, configure, monitor, and maintain global Wide Area Network (WAN) and Local Area Network (LAN) infrastructure, including Software-Defined WAN (SD-WAN), Multiprotocol Label Switching (MPLS), switches, routers, firewalls, wireless systems, Voice over Internet Protocol (VoIP), Virtual Private Network (VPN), and multi-factor authentication (MFA).
• Serve as technical lead for network architecture, planning, integration, optimization, and lifecycle management across all supported sites.
• Coordinate with divisional Information Technology (IT) teams to ensure compliance with corporate standards.
• Manage and secure network infrastructure through best-practice security controls, including firewalls, Network Access Control (NAC), Virtual LAN (VLAN) segmentation, patching, and ongoing vulnerability mitigation.
• Monitor system performance, utilization, availability, and capacity.
• Analyze trends and recommend improvements to enhance reliability, security, and scalability.
• Install, configure, and support servers, Personal Computers (PCs), printers, cabling, time clocks, barcode equipment, and related hardware and software.
• Troubleshoot and resolve complex network, system, application, and telephony issues.
• Provide escalation support for enterprise systems and infrastructure.
• Lead backup, disaster recovery, and system integrity initiatives.
• Maintain backups and conduct regular recovery testing with continuous improvement.
• Coordinate third-party vendors and service providers for network services, repairs, warranties, and infrastructure support.
• Develop and maintain technical documentation, network diagrams, inventories, procedures, and the company knowledge base.
• Communicate maintenance activities, outages, and service impacts through established communication plans.
• Provide leadership, mentoring, and technical guidance to IT staff.
• Collaborate cross-functionally as a technical resource.
• Support additional company locations as required.
• Maintain confidentiality of all systems and data.
• Perform other duties as assigned.

Education and Training

• A bachelor’s degree in information technology, Computer Science, or a related field is required.
• A master’s degree is a plus.
• Certifications such as, but not limited to, Cisco CCNA Routing & Switching, Cisco CCNP Routing & Switching, Cisco CCNA Security, CompTIA, Cisco, Microsoft, and VMware are a plus.

Minimum Qualifications

• A minimum of 7 years’ experience.
• Ability to travel to division and plant locations up to 75% of the time on an as needed basis.
• Willingness to work evenings or weekends when system needs require it.
• In-depth knowledge of networking technologies and protocols, including but not limited to, TCP/IP, DNS, DHCP, VPNs, VLANs, routing, switching, WAN, LAN, wireless networking, and VoIP systems.
• Hands-on experience with network architecture, design, and new data center implementations.
• Experience installing, configuring, administering, and supporting firewalls, network security technologies, and VPN solutions.
• Strong ability to diagnose and resolve complex hardware, software, network, and telecommunications issues.
• Knowledge of backup and recovery methodologies, tools, and best practices.
• Strong project management, leadership, and organizational skills.
• Excellent written, verbal, interpersonal, and customer service skills.
• Ability to provide effective group and on-on-one technical support and training. Demonstrated professionalism, initiative, strong work ethic, and ability to work independently.
• Ability to coordinate and manage vendor relationships for hardware repair, warranty services, and network support.