Business Systems Specialist (Finance)

Reporting to one of our Business Systems managers, our Finance Specialists play a critical role in the support, enhancement and ongoing development of the University’s Finance system (Oracle Fusion). 

This is an excellent opportunity for a finance systems professional to influence how a leading global university uses its core Finance system. The role spans business systems analysis, application support, business process improvement and stakeholder engagement responsibilities. We are interested in candidates with strong finance systems, ERP or business systems experience, whether gained using Oracle Fusion or other enterprise platforms.

Working with Finance colleagues, key users, and external partners, the postholder will deliver system enhancements, support financial reporting and statutory requirements, manage updates and releases, coordinate second-line support, and provide guidance that enables users to make effective use of the system.

The balance of responsibilities will vary over time in line with operational priorities, business needs and strategic initiatives. At any one time, the postholder will be assigned either to major project work, or to business-as-usual activities – responding to support requests, implementing smaller enhancements, and supporting operational finance processes.

Finance Systems Support and Development

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  Develop and maintain functional expertise in the University's Finance ERP platform (Oracle Fusion), supporting configuration, enhancement, testing and user adoption.

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  Work with colleagues across Finance, Information Services and external partners to investigate issues, implement improvements and maintain system performance, security and compliance.

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  Support the planning, testing and deployment of system changes, releases and regular systems updates.

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  Support operational finance activities requiring system configuration and data updates, including month and year end processes.

Business Improvement and Change

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  Collaborate with Finance stakeholders to identify opportunities to improve processes, controls and user experience.

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  Analyse, document and help deliver system enhancements and business change initiatives, ensuring solutions are aligned to business needs and established design principles.

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  Contribute to projects ranging from continuous improvement activities to larger strategic change programmes.

Data, Reporting and Integration

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  Support the provision of financial data, reporting and management information to meet operational, regulatory and statutory requirements.

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  Work with integration and development specialists to investigate, maintain and enhance integrations between Oracle Fusion and other institutional systems.

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  Promote high standards of data quality, governance and compliance.

User Support and Adoption

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  Provide expert advice and second-line support for Finance system users.

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  Develop and maintain user guidance, training materials and knowledge resources.

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  Support user engagement, testing and adoption of new functionality and system changes.

Collaboration and Continuous Improvement

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  Build effective relationships with stakeholders, suppliers and sector peers to support continuous improvement.

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  Maintain awareness of Oracle Fusion developments and emerging good practice, contributing to the evolution of the University's Finance systems and services.

General

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  Maintain strict adherence to data protection, information security and confidentiality requirements.

Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post.  Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve. 

These are the criteria on which the short-listing and recruitment selection will be made.

Experience of Oracle Fusion ERP is advantageous but not essential. We welcome applicants with experience of other enterprise finance and ERP platforms where transferable business process, systems analysis and application support skills can be demonstrated.

Essential

1. Educated to degree level, holding an equivalent professional qualification, or able to demonstrate equivalent relevant experience.

2. Experience supporting, administering or enhancing a Finance or ERP system within a medium or large organisation.

3. Experience gathering and documenting requirements for system changes, process improvements or new functionality.

4. Experience specifying, developing or supporting financial reporting, management information, statutory reporting or business intelligence solutions.

5. Strong data analysis and problem-solving skills, including experience using tools such as Microsoft Excel and other reporting or data analysis tools.

6. Experience planning, testing and implementing system changes, upgrades or enhancements while maintaining service continuity.

7. Ability to communicate complex technical or system-related concepts clearly to non-technical audiences, both verbally and in writing.

8. Ability to build effective working relationships with stakeholders at all levels and work collaboratively within multidisciplinary teams.

Desirable

1. Experience of Oracle Fusion ERP, particularly Finance and Procurement modules.

2. Experience working within a Higher Education or similarly complex organisation.

3. Experience supporting financial year-end activities, audits, statutory reporting or regulatory returns.

4. Experience working with cloud-based SaaS business systems.

5. Experience developing or delivering systems training, user guidance or knowledge materials.

6. Experience working with reporting, database or data query tools such as SQL, Microsoft Access, Power BI or equivalent.

Please submit via the Heriot-Watt on-line recruitment system (1) Cover letter describing your interest and suitability for the post; (2) Full CV

Applications can be submitted until 23:55 on Tuesday 15th September 2026.

At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.

Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities.  Equality and diversity are all about maximising potential and creating a culture of inclusion for all.

Heriot-Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website https://www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careers https://disc.hw.ac.uk/ .

We welcome and will consider flexible working patterns e.g. part-time working and job share options.

Use our total rewards calculator: https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.