Logistics & Operations Manager

(Bilingual – Spanish / English)

HexArmor® is at the forefront of innovation, delivering some of the most advanced PPE solutions for hands, eyes, and body protection. At HexArmor®, we believe safety isn’t a luxury—it’s a necessity. Since day one, we’ve collaborated with our customers to create cutting-edge PPE that keeps workers safe. Our relentless pursuit of excellence has redefined industry standards in cut, puncture, needle, and abrasion resistance—all without compromising dexterity. We are pushing excellence from head to toe with safety eyewear, helmets and face shields, hearing protection and footwear.

HexArmor is seeking a Logistics & Operations Manager to support the launch and growth of our Mexico operations. This is a high-impact, multi-functional leadership role designed for someone who understands logistics as one part of a broader operational ecosystem.

The ideal candidate will lead operational execution across supply chain, inventory, systems, compliance, distribution, cost optimization, and customer delivery. This role is designed for an entrepreneurial leader who wants to grow with the company and eventually take on broader leadership responsibilities across regional operations.

Mexico (Hybrid / Travel Required)

Up to 25–40% based on operational needs

• Lead inventory planning, forecasting, and replenishment strategies to support customer demand
• Maintain optimal inventory levels while minimizing working capital exposure
• Own inventory accuracy, reconciliation, cycle counts, and inventory controls
• Manage inventory aging, stock rotation, and slow-moving inventory action plans

• Manage warehouse operations through third-party logistics (3PL) partners
• Coordinate inbound receiving, storage, picking, packing, and outbound shipments
• Ensure service levels, shipping accuracy, and operational compliance across distribution partners
• Monitor daily warehouse KPIs and implement corrective actions as needed

• Manage warehouse operations through WMS and ERP platforms
• Ensure transaction accuracy across inventory movements, receipts, shipping records, and billing
• Support continuous improvement initiatives through systems optimization

• Coordinate with customs brokers, freight forwarders, carriers, and trade partners
• Manage import/export documentation, customs clearance, classification, and compliance
• Monitor tariff structures, duties, customs fees, and trade agreements
• Identify opportunities to reduce landed costs through sourcing, routing, and trade optimization

• Oversee freight execution from supplier shipment through final customer delivery
• Coordinate domestic and international transportation activities
• Monitor transit performance, freight claims, and carrier service levels
• Proactively resolve transportation delays and service interruptions

• Serve as the operational link between suppliers, customers, sales teams, and internal stakeholders
• Support customer communication regarding order status, delivery timelines, and issue resolution
• Maintain supplier communication regarding production schedules, shipping timelines, and service expectations
• Participate in sales and operations planning activities to align inventory, purchasing, and customer demand

• Own and report key operational KPIs including:
• Inventory accuracy
• On-time delivery
• Freight cost
• Customs clearance time
• Order fill rate
• Inventory turns
• Operating cost metrics
• Build dashboards and reporting tools for management decision-making

• Maintain strong communication with global operations, finance, sourcing, customer service, and leadership teams
• Ensure local execution aligns with corporate operational standards
• Ensure compliance with import/export regulations and monitor customs and regulatory changes impacting the business

• 5+ years of experience in supply chain, logistics, operations, or distribution management
• Strong knowledge of international trade, customs, and import/export processes
• Experience with WMS, ERP, and operational reporting systems such as SAP, Oracle NetSuite, or similar platforms
• Experience managing 3PL providers and external logistics partners
• Strong understanding of landed costs, operational cost structures, and margin optimization
• Strong analytical, organizational, and problem-solving capabilities
• Bilingual in English and Spanish required
• Ability to travel as business needs require

Successful candidates will embody the following traits and skills: Strategic Thinking, Problem Solving, Operational Leadership, Accountability, Continuous Improvement, Cross-Functional Collaboration, Effective Communication, Adaptability, Data-Driven Decision Making, and the ability to build scalable processes in a growth-oriented environment.

This role is designed as a strategic growth position. As the Mexico business expands, this individual may grow into broader leadership responsibilities across operations, logistics, and regional business management.