Director of IT Platforms

*** We are only considering internal candidates for this opportunity***

Under the direction of the Chief Information Officer, Hood College seeks a highly skilled, detail-oriented, and service-focused Director of IT Platforms. This position manages and implements Hood College’s platform infrastructure, including the Microsoft Active Directory and Entra environments. In addition, the Director supports the college’s virtual server architecture. The Director manages a team of staff to support end users through multiple avenues including tickets, calls, and in-person requests.

• →Lead and direct the work of the Office of IT Platforms, which consists of three staff and three graduate assistants, to implement the mission and vision of Hood College and its Department of Information Technology.
• →Design, Implement, Configure, and Manage Active Directory, Entra, Exchange, and other mission critical platforms and systems that support Hood College’s infrastructure.
• →Create and implement technology solutions to automate and enhance organizational workflows.
• →Configure and manage DNS, WINS, VPN, and DHCP services.
• →Assist users using remote access management tools.
• →Administer enterprise backup and recovery.
• →Administer and manage centralized desktop protection.
• →Configure and implement system security and perform security audits of critical infrastructure.

We seek a candidate who values diversity, equity, and inclusion in all that they do. Candidates must have strong organizational skills and a proven ability to work collaboratively with partners across campus in support of Hood College’s mission as a student-centered, liberal arts institution.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Clear understanding of, and commitment to, the mission, vision, and values of Hood College.
• Bachelor's degree or higher in Information Technology, Computer Science, or related field.
• Minimum of 5 years of progressively responsible IT leadership experience, preferably in higher education.
• Strong knowledge and understanding of Active Directory management and configuration, Entra, and server virtualization.
• Demonstrated experience in strategic planning, project management, and IT policy development.
• Proven ability to manage IT contracts and vendor negotiations.
• Strong knowledge of cloud computing, telecommunications, cybersecurity practices, and data protection strategies.
• Excellent leadership, communication, and interpersonal skills.
• Commitment to customer service and team-building.
• Self-motivator who enjoys challenges.

• Master's degree in information technology, business administration, or related discipline.
• Familiarity with IT governance, compliance, and cybersecurity best practices.

Strong oral and written communication skills. Ability to effectively provide information and positively respond to questions from both external and internal customers both in person and by phone. Ability to write routine reports and correspondence. Ability to speak effectively before groups.

Proficient with statistical and financial concepts. Must have the ability to apply those concepts to tracking, projections, goal setting, and interpreting reports. Must be able to draw conclusions from reports and make cost effective decisions regarding programs.

Ability to solve practical problems and deal with a number of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of

instructions furnished in written, oral, diagram, or schedule form. Ability to work independently and as a member of a group in developing and executing project plans. Ability to work in theoretical arena and apply logic as appropriate.

We invite qualified candidates to apply on-line via our electronic application which requires submission of a résumé and three professional references.

If you need assistance with the online application process, please email humanresources@hood.edu or call (301) 696-3592.

Hood College does not discriminate on the basis of sex, race, color, national origin, sexual orientation, gender identity or gender expression, marital status, pregnancy, disability, religion, or age in recruitment, admission and access to, or treatment, or employment in its programs, services, benefits, or activities as required by applicable laws including Title IX of the Educational Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, and complies with the law regarding reasonable accommodation for disabled applicants and students. Inquiries about discrimination or reasonable accommodation should be referred to the Title IX and Section 504 Coordinator at Alumnae Hall, 401 Rosemont Avenue, Frederick, MD. 21701 (AD 308), (301) 696-3123. For complete information on Hood College’s nondiscrimination policy, please visit http://www.hood.edu/non-discrimination/