Senior Infrastructure Architect — Enterprise Observability and Automation

• Application owner and senior technical authority for enterprise monitoring and logging platforms (Datadog, Splunk), including platform governance, roadmap alignment, and operational oversight.
• Lead enterprise-scale monitoring platform migrations, including architecture design, agent strategy, data ingestion models, vendor coordination, and deployment across 5,000+ servers.
• Define standards for alerting, dashboards, observability data quality, and integration with ITSM platforms (ServiceNow).
• Design and manage multi-org Datadog architecture, including org structure, RBAC, SSO/SAML, secrets management, and cybersecurity compliance.
• Oversee SNMP-based monitoring of storage and network devices, including device profiling, syslog/event integration, and NetFlow collection.

• SOX control owner for enterprise monitoring applications — approve monthly reviews, participate in internal/external audits (EY), and maintain ITGC/SOX compliance.
• Provide audit evidence, walkthrough documentation, and coordinate with auditors on logging, access management, and change management controls.
• Review and approve technical designs for compliance-driven logging use cases, including SOX audit logs and security visibility.
• Participate in the App Owner Community for SOX, staying current on IGA, ITAC evidence, and PUAR activities.

• Serve as a senior escalation point for monitoring and observability-related incidents, coordinating troubleshooting across internal teams and external vendors.
• Lead root-cause analysis and remediation efforts for complex ingestion, alerting, or platform stability issues.
• Balance operational stability with ongoing platform evolution and cost optimization.

• Manage relationships with external vendors and implementation partners (RapDev, Wipro), including escalations, resource availability, and contract deliverables.
• Coordinate with cybersecurity and identity teams on security reviews, MFA/SSO integration, and secrets management architecture.
• Lead steering committee meetings with senior leadership to align on platform strategy, budget, and cross-organizational adoption.

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