~12d ago

IT Support Associate (Urgent Hiring!)

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Customer SupportOtherIt Support SpecialistIt Support

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Quick Summary

Key Responsibilities

Diagnose and resolve technical issues involving hardware, software, networks, storage systems, and end-user devices. Install, configure, maintain, and upgrade IT hardware, software,

Requirements Summary

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field. At least 1 year of experience in IT support, technical support, help desk, or a related role.

Technical Tools

Customer SupportOtherIt Support SpecialistIt Support

Responsibilities

~1 min read

→Diagnose and resolve technical issues involving hardware, software, networks, storage systems, and end-user devices.
→Install, configure, maintain, and upgrade IT hardware, software, and related systems.
→Manage user accounts, access permissions, IT assets, inventory, and technical documentation.
→Coordinate with external vendors, service providers, and internal teams to address IT-related concerns and requirements.
→Support the implementation and maintenance of IT security practices, policies, and initiatives.

Requirements

~1 min read

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
At least 1 year of experience in IT support, technical support, help desk, or a related role.
Working knowledge of Windows and Mac operating systems, computer hardware, networking, and Google Workspace.
Strong troubleshooting, analytical, and problem-solving skills with a systematic approach to resolving technical issues.
Service-oriented with strong communication and interpersonal skills, and a commitment to providing responsive, user-focused technical support.