Supply Chain Senior Manager - Retail/FMCG

The Senior Manager – Supply Chain is responsible for leading, managing, and optimizing the end-to-end supply chain operations of the organization to ensure product availability, operational efficiency, cost competitiveness, and excellent customer service.

The role provides strategic and operational leadership across demand planning, supply planning, procurement, inventory management, warehousing, logistics, and distribution, ensuring that products are available at the right place, at the right time, in the right quantity, and at the right cost.

• Develop and execute the overall supply chain strategy in alignment with the company's business objectives, growth plans, and financial targets.
• Lead the end-to-end supply chain function, ensuring seamless coordination among demand planning, procurement, inventory, warehousing, logistics, and distribution.
• Establish supply chain policies, processes, operating standards, and performance management frameworks.

• Lead the demand planning and forecasting process to ensure accurate product demand projections across categories, SKUs, channels, and locations.
• Work closely with Sales, Marketing, and Commercial teams to incorporate sales trends, promotional activities, seasonality, market developments, and new product launches into demand forecasts.
• Establish and continuously improve forecasting methodologies, including statistical forecasting, historical sales analysis, and market-driven forecasting.

• Develop and oversee supply planning strategies to ensure adequate product availability while minimizing excess inventory and stockouts.
• Establish replenishment parameters, minimum and maximum stock levels, safety stock, reorder points, and lead-time requirements.
• Manage replenishment planning across warehouses, distribution centers, retail stores, and other sales channels.

• Lead procurement planning and strategic sourcing activities in coordination with the Procurement team.
• Develop and maintain strong relationships with suppliers, manufacturers, distributors, and third-party service providers.
• Establish supplier evaluation and performance management systems covering quality, cost, delivery reliability, service, and compliance.

• Develop and implement inventory management strategies to achieve optimal inventory levels across the supply chain.
• Ensure the right balance between product availability, inventory investment, working capital, and operational efficiency.
• Monitor inventory turnover, days inventory outstanding, aging stock, slow-moving items, non-moving inventory, and obsolete products.

• Lead logistics and distribution strategies covering inbound transportation, inter-warehouse transfers, store replenishment, and customer deliveries.
• Ensure timely and cost-efficient movement of goods from suppliers to warehouses, distribution centers, retail stores, and customers.
• Manage relationships and performance of third-party logistics (3PL) providers, freight forwarders, transport companies, and delivery partners.

• Lead the effective utilization and continuous improvement of ERP, Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and demand planning tools.
• Drive supply chain digitalization, process automation, and data-driven decision-making.
• Develop dashboards, management reports, and analytical tools to monitor supply chain performance.

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, Operations Management, or a related field.
• Minimum 8–12 years of relevant experience in supply chain management, logistics, procurement, inventory management, or operations.
• At least 3–5 years in a managerial or senior leadership capacity.
• Proven experience managing end-to-end supply chain operations in the Retail, FMCG, Consumer Goods, Distribution, or Manufacturing industry.
• Demonstrated experience managing large SKU portfolios, multiple warehouses, distribution networks, and retail replenishment operations.
• Strong background in demand planning, forecasting, inventory optimization, procurement, warehousing, and logistics.
• Experience managing third-party logistics providers, suppliers, and strategic business partners.
• Proven track record of delivering measurable improvements in cost efficiency, inventory productivity, and customer service levels.