Executive Housekeeping Manager

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport.  The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world.

The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.  It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Executive Housekeeping Manager is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction.  This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Duties include:

• Responsible for short and long term planning and the management of the hotel’s Housekeeping operations

• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

• Solid understanding of housekeeping and laundry supplies and pars

• Teach employees importance of, and how to greet guests and courteously solve guest requests

• See that inspection program is consistently maintained

• Assure all safety and security policies and procedures are followed

• Work closely with all other Departments

• Inspect some rooms daily

• Experience purchasing linens and housekeeping supplies

• Current on latest housekeeping and laundry technology

• Work closely with vendors to assure proper pricing, delivery, and maintenance

• Experience teaching, supervising, and mentoring multilingual and multicultural staff

• Ensure OSHA and ADA policies are adhered to

• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful

• Insures proper staffing levels for customer service goals

• Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

• 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt). 
• With opening hotels, previous hotel pre-opening experience preferred
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills