Associate Director - Reinsurance Claims

Howden Re is the global reinsurance broker and risk, capital & strategic advisor focused on relentless innovation & superior analytics for top client service. ​ ​

About Role

• Proactively maintain relationships with brokers, clients, and reinsurers to ensure clear communication and deliver the highest level of client service

• Receive initial loss notices, loss status updates and proofs of loss from clients and forward to applicable reinsurers.

• Confirm coverage under treaty; review contract wording for retention & limit, LAE treatment, loss reporting requirements, loss attachment basis, etc.

• Prepare / review loss calculations to ensure accuracy and compliance with contract terms

• Process claims transactions in accounting and claims system

• Track the status of reinsurer settlements, periodically following for payment as necessary; promptly forward collected funds to client

• Attendance at client claims audits as needed

• Perform all reinsurance claims functions for selected client accounts and provide backup coverage for other accounts as needed

• Review new contract wordings for key terms and input into the system of record

• Monitor and diary claims reporting and request updates from clients on stale claims

• Prepare reporting forms and adjustment calculations for client use as needed

• Assist Clients with calculation of their Schedule F funding requirements and obtain Letters of Credit from Reinsurers, ensuring that all beneficiary requirements are met, and documents are received prior to company deadline

• Work with other departments to promptly forward all funds to payees in a timely manner

• Monitor approval status of reinsurers and obtain approval of new reinsurers as needed

• Assist in the maintenance of reinsurer database

• Assist with and/or lead training for new hires on topics such as systems, reinsurance concepts, claims, etc.

• Experience in multiple lines of business is a plus, including but not limited to: property; long-tail casualty such as workers compensation, commercial general liability, professional liability, etc.; specialty; excess and surplus lines; etc.

• Bachelor’s Degree

• 4+ years of Reinsurance Intermediary Claims Experience

• Proficient with Microsoft Office Products,

• Must be authorized to work in the U.S.