Family Support Practitioner II

STARRY is seeking a qualified Licensed Clinical Social Worker (LCSW) to serve as a Family Support Practitioner II and support the delivery of high-quality services to children, youth, and families. In addition to providing family support services, case management, crisis response, and other prevention-focused services, this position will provide professional guidance, supervision, and support to student interns in accordance with applicable licensing requirements and organizational policies.

Family & Client Services:

• →Support the enrollment of clients, complete intakes and assessments as necessary, and maintain overall documentation.

• →Obtain initial psychosocial assessment information, if applicable, and incorporate information into the client's plan of service.

• →Generate an individualized plan of service for each client.

• →Maintain an assigned caseload consistent with program expectations.

• →Serve as a resource to the client and family to achieve plan of service goals.

• →Provide family support services, including intake and assessment, service planning, case management, resource coordination, and other prevention-focused services.

• →Provide group, individual, and family sessions.

• →Conduct groups within the guidelines of the contract.

• →Provide in-person crisis intervention services as needed.

• →Utilize approved evidence-based and promising practices.

• →Coordinate with school districts within the service area as appropriate.

• →Inform the community of STARRY programs through outreach activities as assigned.

• →Maintain confidentiality of clients.

• →Apply advanced professional knowledge and judgment to address complex family needs and coordinate appropriate services within the scope of professional practice.

Documentation, Quality & Compliance:

• →Read and respond to office and agency emails and reports and other correspondence.

• →Complete accurate case notes within 48 hours of providing service to clients.

• →Maintain documentation for licensing standards and contract compliance, including progress notes for each substantial client contact.

• →Complete routine quality assurance checks and reporting as assigned.

• →Participate in regular review of service goals and contract expectations with supervisor and complete monthly statistical sheets with outcome measures.

• →Maintain accurate electronic records and organize materials, narratives, correspondence, and other documentation as required.
• →Meet service goals aligned with contract expectations at the individual, team, and program levels and in accordance with applicable state compliance requirements.

• →Complete all required training, including applicable program, contractual, and professional requirements.

• →Maintain all required professional licensure, continuing education, and ethical standards associated with their discipline.

• →Assist with paperwork reviews, file checks, and quality improvement activities as assigned.

Professional Leadership & Staff Support:

• →Provide guidance, consultation, and support to Family Support Specialists and other program staff, as appropriate.

• →Provide supervision, mentorship, and support to assigned interns in accordance with program needs, applicable licensing requirements, and organizational policies.

• →Assist with the orientation and training of interns.

• →Monitor intern documentation and provide guidance to ensure compliance with agency, contract, and professional standards.

• →Complete monthly statistical reporting related to assigned interns, as applicable.

• →Provide feedback and coaching to interns to support professional growth and development.

• →Collaborate with Team Supervisors and other staff regarding intern performance, training needs, and service delivery.

• →Serve as a resource to interns regarding agency policies, procedures, and evidence-based practices.

• →Use ethical decision-making and seek guidance and supervision as needed.

• →Support effective communication, collaboration, and coordination among program staff and service providers.

Professional & Organizational Responsibilities:

• →Attend meetings within and outside the agency as assigned.

• →Travel to satellite and other STARRY locations as needed.

• →Work a flexible work schedule that includes weekends and evenings as needed, with scheduling centered around the needs and availability of families served.

• →Demonstrate flexibility and adaptability and make changes as needed to meet expectations.

• →Participate in community outreach and program activities as assigned.

• →Perform other duties and responsibilities as assigned.

REQUIRED QUALIFICATIONS

• Education: Master’s degree in Social Work (MSW).
• Licensure: Current, unrestricted Licensed Clinical Social Worker (LCSW) license in the state of Texas.

• Experience: One year of experience in a related area.

• Approved criminal background report.

• Ability to satisfy all applicable requirements and HHSC standard requirements.

• Effective problem-solving and decision-making skills.

• Ability to apply advanced professional knowledge and judgment to family and service needs within the scope of practice.

• Capable of maintaining a flexible work schedule.

• Self-motivated with good organization and time management skills.

• Commitment to Trauma-Informed Care.

• Good written, verbal, social media, and electronic communication skills.

• Ability to organize, file, and retrieve information.

• Flexible and adaptable and able to make changes as needed to meet expectations and service goals.

• Computer literate with ability to maintain records electronically.

• Strong commitment to the mission and vision of STARRY.

• Reliable transportation.

PREFERRED QUALIFICATIONS

• Experience providing family support, prevention, case management, resource coordination, or related services to children, youth, and families.

• Experience working with families experiencing complex behavioral, emotional, relational, or psychosocial needs.

• Experience providing crisis intervention or coordinating services across multiple systems.

• Experience providing guidance, consultation, or support to other staff.

• Experience supporting or mentoring student interns.

• Experience working with schools, juvenile probation, DFPS, or other child- and family-serving systems.

• Experience with quality assurance, documentation review, or program compliance activities.