Director of Supply Chain

Ikigai Cases (www.ikigaicases.com) is a fast-growing ecommerce brand manufacturing aerospace-grade aluminum pill cases. Founded in December 2021 by two brothers after their father's neurological diagnosis led them to discovering the issues with plastic pill organizers, we've built a multi-million dollar business in just over four years with a team of 25 across the globe.

Our mission is simple: make exceptional pill cases and provide exceptional customer service. We deliver on this by managing in-house fulfillment at our Washington, DC facility (including custom engraving) and maintaining obsessive attention to detail.

We are hiring a Director of Supply Chain to take complete ownership of our supply chain function — strategy, execution, team development, and results. If you've scaled ecommerce/DTC supply chains before and want full autonomy to run a supply chain like your own business unit, this is the role.

You'll inherit a solid operational foundation including a capable team of two (Supply Chain Manager and Demand Planner), and your mandate is to turn supply chain operations at Ikigai Cases into a well-oiled machine. We expect you to come into the company and systematically reduce costs, build scalable systems, and eliminate fires before they reach leadership.

This is a role where you're expected to bring your own vision, not execute someone else's — you'll diagnose what needs to happen, build the roadmap, and drive measurable improvements every quarter without needing direction.

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• 7+ years of total supply chain experience in DTC/ecommerce brands

• 3+ years as a Director of Supply Chain (or equivalent leadership role with full functional ownership)

• Hard goods manufacturing experience (metal, durability products, consumer goods - NOT apparel/soft goods only)

• International manufacturing management (Asia-US supply chains)

• Proven measurable cost reduction achievements

• Has managed supply chain teams (3+ people)

• Has navigated major supply chain crises (tariffs, COVID, vendor failures)

• Must be based outside the United States.

• CNC Machining / Aerospace-Grade Aluminum / Anodizing supply chain experience

• Experience with in-house fulfillment operations (not just outsourced 3PL)

• EOS (Entrepreneurial Operating System) familiarity

• High-velocity product launch experience (monthly or faster launch cadence)

• Multi-country sourcing experience (supplier diversification strategies)

• Multi-channel fulfillment experience (DTC, Amazon, wholesale/retail)

Fill out the application form here: https://forms.gle/99fpVYtUFn2DzYWD9

This application includes a number of questions in order to ensure we hire an outstanding candidate for this position, so please be advised in advance that it will take time to complete.

Applications are reviewed on a rolling basis. Qualified candidates will be contacted for interviews. Applications on OnlineJobs.ph, DMs, and messages sent via email will not be reviewed.