Clinical Services Manager

Manage Clinical Services personnel, primarily consisting of Respiratory Therapists and Nurses. Assures proper patient clinical evaluation procedures are in place and followed by team members. Update Inogen’s clinical evaluation guidelines and procedures as needed. Oversee daily functions to assure timely and accurate processing of patient clinical evaluations. Assures that customer’s needs are expeditiously addressed, always works to exceed customer expectations and provide highest level of service . Monitors and ensures proper capacity always exists to meet Inogen Clinical Services and Sales objectives. Ensures department compliance with all applicable regulations at all times. Supports with clinical functions as needed.

• →Demonstrate critical thinking, problem solving, decision making, sound judgement and assertiveness as needed.
• →Strong relationship building and interpersonal skills in working with internal and external customers.
• →Ability to work self-manage and work independently.
• →Ability to thrive in a dynamically changing organization.
• →Excellent management skills, both of individuals as well as projects.
• →Must have strong work ethic.
• →Excellent oral and written communication skills required.
• →Attention to detail is required.
• →Effective conflict resolution.
• →Analytical & problem-solving skills & ability to multi task.
• →Solutions-oriented problem solver.
• →Excellent planning, communication and organizational skills.
• →Ability to effectively interface with different departments within the company.
• →Willingness to travel (up to 25%).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Inogen assesses market data to ensure a competitive compensation package for our employees.  The base salary for this position is expected to be between $83,000.00 and $103,000.00 annually. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location.

Our Benefits and Rewards:

In addition to the expected base salary, this role is eligible to participate in Inogen’s annual performance bonus incentive plan, highly competitive and company-sponsored benefits, and wellbeing programs rooted in our strong culture of excellence. As a valued member of our team, Inogen provides health, dental, and vision insurance, 401(k) plan plus employer contribution and match, and generous paid leaves such as vacation and sick leave, including paid volunteer time, that can support you and your family through moments that matter.

Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.