Property Appraiser - Major Loss

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

We’re looking for an Property Claims Appraiser, Major Loss to join our growing team!

You will be responsible for inspecting large loss sites to produce restoration, repair or replacement cost estimates for buildings with major damage. You will occasionally be responsible for auditing estimates and work performed by the contractors/restorers who are members of an Intact network of partners to ensure compliance with standards and policies, as well as handle complaints regarding the quality of the work, the costs, and the restoration methods.

In this role, you will use your analytical skills to manage the appraisal process for large commercial and personal property losses. You will work directly with customers and vendors to conduct inspections, identify the scope of damages, and create cost estimates for buildings requiring major repairs. You’re analytical, solution-oriented, adaptable, and empathetic with a desire to help customers. Having financial and vendor management experience is ideal.

· Determine and complete the scope of large losses, and prepare detailed repair estimates of damaged buildings.

· Travel on short notice to the customers’ location.

· Deliver excellent and empathetic customer service. 

· Provide technical support to internal and external claims adjusters on the outcome of the estimate.

· Negotiate with vendors to obtain restoration cost agreements.

· Collaborate with vendors to ensure timelines and budgets are met.

· Work with the regular loss team for indefinite periods to support customer claims, when required.

· Share knowledge and offer technical training to improve control methods and processes.

· Five to eight years of experience in post-claim appraisal with at least two to three years in large losses.

· Diploma in building appraisal and/or a relevant combination of education and experience.

· Have a valid driver's license and a good driving record.

· Technical and practical knowledge of restoration of damaged buildings.

· High-level knowledge of the Xactimate estimating software.

· Effective planning and organizational skills.

· Strong interpersonal skills and an inclination to find solutions. 

· Intent to deliver positive customer experiences.

· Construction experience is preferred.

· Bilingualism in French and English would be an asset for this role.

This role is eligible for employee referral bonus. #myReferrals3000

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We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.