Corporate Manager, Learning & Development

Xanterra Travel Collection is a premier group of travel and leisure businesses with a focus on sustainability and exceptional service. Headquartered in Greenwood Village, Colorado, we operate iconic properties and services in stunning locations worldwide, including lodging, food and beverage, Windstar Cruises, short-line railroads, and adventure travel. We are dedicated to creating unforgettable experiences for our guests and providing transformative career opportunities for our team members.

Xanterra Travel Collection® is hiring a Corporate Manager, Learning & Development to lead the instructional design function. This role will manage a team of instructional designers and collaborate closely with the Corporate Director, Learning & Development and key stakeholders across the organization. They will hold full oversight and accountability for the team's results, ensuring that every learning program the team designs and delivers meets a consistently high standard of quality, aligns with strategic business objectives, and drives measurable impact for diverse audiences across The Collection. This position is based in our Greenwood Village, Colorado office.

Leadership & Team Development

• →Own full oversight and accountability for the instructional design team's results, ensuring every program meets quality, consistency, and business-impact standards before it reaches stakeholders.
• →Lead, coach, and develop a team of instructional designers, setting clear performance expectations and providing ongoing feedback and development.
• →Establish and enforce instructional design standards, templates, and quality assurance processes to ensure consistent application of adult learning principles and methodologies (e.g., ADDIE, SAM) across all team output.
• →Manage team capacity, workload distribution, and resourcing to meet project deadlines and shifting business priorities.
• →Oversee facilitator readiness for instructor-led and virtual instructor-led learning, including the development of facilitator guides, delivery resources, and train-the-trainer support to promote consistent, effective delivery.
• →Ensure all learning experiences produced by the team are inclusive, accessible, and aligned with company culture and values.

Learning Strategy & Collaboration

• →Partner with business leaders and subject matter experts (SMEs) to identify performance gaps, then direct the team's approach to translating those gaps into engaging, measurable learning solutions.
• →Own the full instructional design project lifecycle, from kickoff through delivery.
• →Partner with the Learning Systems & Insights Specialist on course setup, publishing standards (e.g., SCORM, xAPI), and testing so the team's programs launch cleanly in the LMS.
• →Partner with the Corporate Director, Learning & Development to shape an integrated learning ecosystem of content, resources, and performance support, ensuring employees can easily access relevant learning when and where they need it.
• →Own standards for content ownership, maintenance, retirement, storage, and governance to create a connected, scalable, and consistent learning experience.

Measurement & Data-Driven Evaluation

• →Direct the team's collaboration with the Learning Systems & Insights Specialist to define evaluation measures at the start of projects and to collect and analyze data assessing learning effectiveness, engagement, and business impact.
• →Hold the team accountable for using evaluation data to iterate on and improve programs for greater effectiveness and ROI.

Continuous Improvement

• →Stay current on industry trends, tools, technologies, and best practices in adult learning theory and instructional design and apply them to the team's standards and processes.
• →Champion a culture of continuous improvement by integrating feedback, data, and emerging methodologies into the team's design practices.
• →Evaluate and recommend learning design tools and resources, manage content vendor relationships and contracts, and support budget decisions to ensure solutions align with learning needs, quality standards, and organizational priorities.
• →Other duties as assigned.

• 5+ years of Learning & Development experience with 1+ year of leadership experience.
• Experience with LMS platforms and basic learning analytics/reporting.
• Expertise in instructional design models and adult learning principles.
• Proficient in design tools such as Articulate Storyline, Rise, and Adobe Creative Suite.
• Strong communication, collaboration, and project management skills.
• Ability to balance hands-on work with team leadership responsibilities in a fast-paced environment.
• Some travel is required (less than 10%).

• Experience with Absorb LMS
• Experience with Smartsheet
• Change management experience
• Prior experience in the hospitality industry
• Prior experience supporting a seasonal workforce