Caseworker - AAATP

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Under the overall supervision of the Chief of Mission (CoM) in Ireland, under the guidance of the Immigration and Border Governance (IBG) Programme Manager, and under the direct supervision of the Senior Project Associate and, in collaboration with relevant units at Headquarters and the Administrative Centers, the incumbent will be responsible and accountable for providing assistance with the processing of applications for Temporary Protection (TP) for Ukrainian Nationals and Third Country Nationals (TCNs) fleeing Ukraine and arriving in Ireland, according to the duty station assigned.

1. Provide information relating to Temporary Protection to TP applicants in the Citywest Registration Centre and Dublin Airport, according to the Council Implementing Decision (EU) 2022/382 of 04 March 2022, based on the TP Directive 2001/55/EC.
2. Provide translation and interpretation services to beneficiaries, DOJ and relevant stakeholders.
3. At Citywest Registration Centre, assist and guide beneficiaries in the completion of different application and registration forms requested by the Department of Justice (DOJ) and other relevant Government Departments.
4. At Dublin Airport, assist transport and logistical coordination for Ukrainian and TCN arrivals from airside to landsite, and then to the Citywest Registration Centre.
5. Collect, verify and support in the examination and translation of documentation and certificates held by Ukrainian nationals/TCNs applying for TP in Ireland – from Ukrainian/Russian to English – in full compliance with the IOM Data Protection Principles. 
6. Assist in the identification of indicators of possible vulnerable cases and inform IOM supervisors and DOJ officers or relevant services, as necessary.  
7. At Citywest, assist with the organization and/or scheduling of beneficiaries’ appointments.
8. Submit statistics and/or reports (daily, weekly and monthly) of the work performed to the IOM supervisors.
9. Maintain effective working relationships with DOJ and other stakeholders involved at local level. 
10. Follow established procedures to help prevent fraud and malfeasance and to support the integrity of individual records and documentation. 
11. Provide logistical and administrative support for the timely implementation of project activities, as needed, according to the local set-up.
12. Provide operational support to other duty stations, according to the donor requirements and operational needs.
13. Perform such other duties as may be assigned.
     

• High school diploma with four years of relevant experience; or,
• Bachelor’s degree in Social Studies, Political Science, International Relations, Psychology or related fields from an accredited academic institution with two years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

• Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups. 
• Experience working in a multicultural setting.
• Experience working with asylum seekers and refugees.
• Prior experience with international humanitarian organizations, non-government or government institutions/organization is an advantage.
   

• Intercultural competence and communication skills.
• Ability to help prevent misunderstandings and conflicts arising from language or cultural differences, in an objective and impartial manner. 
• Good administrative, reporting, and organizational skills.
• Proficiency in Microsoft Office applications, particularly Word and Excel. 
• Driving License B is an advantage
   

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Ukrainian is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

This post is subject to local recruitment. Only persons holding a valid residence and work permit in Ireland will be eligible for consideration.

As the right to live and work in Ireland is required, the contract issued may be shorter than the period mentioned in the advertisement, in order to align with expiry date of the work permit.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies