Associate Director, LNS Alliance Management

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Lead the Alliance Management team responsible for building and managing strategic partnerships across the Vendor Lab Network. You will strengthen service delivery, drive continuous improvement, and help develop laboratory solutions that meet evolving study and customer needs.

• →Lead and support Alliance Managers in building and maintaining effective relationships with Vendor Labs
• →Establish and formalize strategic partnerships with Vendor Labs
• →Develop and implement process improvements for Alliance Management activities
• →Support business development efforts by presenting Vendor Lab capabilities to clients and maintaining capability documentation
• →Capture customer needs, monitor industry and service trends, and recommend opportunities to develop or enhance Alliance Management offerings
• →Partner with study and operational teams to support the delivery of Vendor Lab services across clinical studies
• →Collaborate with LNS leadership to maintain continuity and quality in Vendor Lab service delivery
  

• Bachelor’s degree in a science-related field
• A minimum of 5–7 years of experience in Central Lab management is required
• Experience developing new services and products, onboarding vendors, creating new processes, and building business cases
• Experience reviewing and interpreting clinical trial protocols to recommend laboratory solutions, identify service-delivery risks and opportunities, and propose laboratory-related improvements is preferred
• Experience managing vendors is preferred
• Experience working for a laboratory services company or clinical trial services company is preferred
• Other Equivalent combination of education, training, and experience may be accepted in lieu of degree
  

• Strong project management and planning skills, including the ability to coordinate complex activities across multiple stakeholders
• Excellent verbal and written communication skills, with the ability to present laboratory capabilities clearly to clients and internal partners
• Strong interpersonal and relationship-management skills for developing productive Vendor Lab partnerships
• Demonstrated ability to evaluate and improve existing processes
• Ability to collaborate across commercial, science, laboratory operations, project services, logistics, and clinical trial materials functions