Centralized Account Management Representative

As a Centralized Account Management Representative, you will be responsible for managing an existing portfolio and driving sales growth within our commercial customer network. Your goal will be to ensure that volume and general management for the accounts is on target and to assist in developing strategies to improve gross margins, volume growth and increase product penetration in their assigned territory. Your success will be evident in your capability to acquire new business opportunities within the existing portfolio and on your ability to build relationships with our newer customers while maintaining our existing relationships while providing a focus on territory development, portfolio management, customer relationship management and reporting. 

If you are interested in this exciting opportunity with Irving Oil, please apply by October 16, 2026.

• →Develop an understanding of an assigned territory that includes opportunities for growth, product penetration, competitors and alternative fuels and develop territory objectives to drive achievement of portfolio management goals and targets
• →Work collaboratively with sales leadership to execute marketing programs that drive achievement of sales targets and drive portfolio performance by developing strategies to improve gross margins, increase volumes, minimize customer attrition, and increase product penetration
• →Implement tactics to improve gross margin and volume and work collaboratively with sales management to prioritize high-value accounts and develop tactics to foster loyalty and increase customer retention
• →Proactively contact high-value customers to understand evolving product needs and build deeper relationships with decision makers and influencers and be able to identify and drive new opportunities to successful closure to increase share of wallet
• →Facilitate the expedient resolution of issues and pricing concerns and conduct annual customer relationship reviews with high-value accounts
• →Review of current commercial reporting suite and report out (monthly volume variance reporting, inactive forecasting report, fixed pricing reports, zero purchasers, early detection, near miss, GM Reports, portfolio reports, scorecard review by portfolio)
• →Prepare and report sales performance to sales leadership and participate in sales management meetings

• Post-secondary education in Business, Commerce, or equivalent experience
• 3-5 years equivalent experience in customer service and sales
• Experience in the petroleum industry considered an asset
• Experience in Salesforce application considered an asset

The expected salary range for this position is $47,840 -$59,800.  Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.​

Job Requirements - Work Experience

Job Requirements - Education