Assistant Director of Disability Support Services

• Communication & Interpersonal Skills: Strong verbal and written communication skills, with the ability to build trusting relationships and communicate effectively with individuals from diverse backgrounds.
• Critical Thinking & Judgment: Ability to assess complex situations, identify barriers, exercise sound judgment, and develop appropriate solutions.
• Empathy & Professionalism: Demonstrated sensitivity to diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds and ability to handle sensitive conversations with tact, empathy, discretion, and professionalism.
• Advocacy & Inclusion: Commitment to promoting equity, accessibility, and inclusion for individuals with disabilities.
• Organization & Time Management: Strong attention to detail and ability to manage multiple priorities, maintain accurate documentation, protect confidential information, and meet established deadlines.
• Collaboration & Conflict Resolution: Ability to work effectively with students, faculty, staff, and campus partners and navigate challenging conversations or differing perspectives in a professional and solution-focused manner.

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Manage an assigned caseload of students with disabilities and provide individualized case management and support services.
• Conduct intake appointments to understand disability-related barriers, identify support needs, review documentation, and determine reasonable academic accommodations.
• Provide proactive outreach to students to monitor progress, identify barriers to academic success, and connect students with appropriate campus and community resources.
• Utilize Accommodate to maintain accurate student records, document student interactions and services, manage accommodation information, and distribute accommodation letters to faculty.
• Collaborate with students, faculty, staff, and campus partners to facilitate the effective implementation of approved accommodations and address accessibility-related questions or concerns.
• Apply problem-solving and conflict-resolution skills to address accommodation-related concerns and develop appropriate solutions that support student access.
• Develop and facilitate workshops, presentations, and educational programming to increase awareness of Disability Support Services, accessibility, reasonable accommodations, and available student resources.
• Maintain current knowledge of disability support practices, accessibility standards, institutional policies, and applicable regulatory requirements.

• Experience providing disability support services in a college or university setting.
• Experience in case management, academic advising, student support services, social services, counseling, or a related student-facing field.
• Familiarity with reasonable accommodation processes and accessibility practices in higher education.

Required:

• Bachelor's degree in Social Work, Psychology, Human Development, Special Education, Higher Education, Human Services, or a related field.

• Relevant experience in higher education, disability services, case management, academic advising, student support services, social services, or a related field is strongly preferred.

• Opportunity to work on innovative and impactful projects.
• Collaborate with a team of skilled professionals.
• Competitive compensation and benefits package.
• Continuous learning and development opportunities.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)