Security Shift Coordinator

United States·North Randallmid

Other

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Quick Summary

Overview

Key Responsibilities Oversee and coordinate daily security operations for the assigned shift, including officer scheduling, post assignments, and coverage requirements.

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Responsibilities

~1 min read

→Oversee and coordinate daily security operations for the assigned shift, including officer scheduling, post assignments, and coverage requirements.
→Assist with weekly schedule preparation; monitor attendance, timekeeping, hours worked, and staffing levels to maintain adequate property coverage.
→Coordinate with property departments, surveillance, management, gaming regulators, law enforcement, fire services, and emergency medical personnel.
→Respond promptly to disturbances, medical emergencies, alarms, suspicious activity, access-control issues, and other security incidents.
→Enforce company policies, safety procedures, gaming regulations, and access-control requirements.
→Prepare, review, and maintain accurate incident reports, shift summaries, operational logs, and staffing documentation.
→Provide internal and external guest service consistent with company culture and values.
→Maintain the confidentiality of sensitive guest, team member , gaming, surveillance, and incident information.
→Ensure compliance with company policies and applicable federal, state, and local laws.
→Perform other related duties as assigned.

Ability to work independently with minimal supervision while managing multiple priorities in a fast-paced casino environment.
Strong interpersonal, verbal, and written communication skills, with the ability to communicate clearly and professionally.
Excellent organization, attention to detail, time-management, and problem-solving skills.
Ability to remain calm, exercise sound judgment, and make rational decisions when handling conflicts, emergencies, or other sensitive situations.
Ability to work effectively in a team-oriented management environment.
Ability to maintain a high level of professionalism, business acumen, integrity, and discretion in a regulated gaming environment.
Ability to recognize and uphold the standards required for operations and regulatory compliance.
Ability to respond appropriately to visual and auditory cues.
Must be available to work flexible schedules, including evenings, overnights, weekends, holidays, and special events, as business needs require.
Must be able to read, write, speak, and understand English.
Must be able to sit, stand, and walk for extended periods, including shifts of up to eight hours.
Must be able to move throughout all areas of the property, including between floors by stairways or escalators; stairways may include a minimum of 20 steps.
Ability to push, pull, reach, bend, twist, stoop, kneel, lift, and carry up to 50 pounds, with or without reasonable accommodation.

Associate degree in criminal justice, security management, or hospitality preferred.
3–5 years of security, law enforcement, hospitality, or surveillance experience.
1–2 years of business management/operations/supervisory experience.
Proficient in Microsoft Office, scheduling systems, and security reporting software.
Strong skills in incident reporting, de-escalation, investigations, radio communication, and conflict resolution.
Must be 21 years of age.