JACK Main

Essential Functions: Creates and leads continuous customer service and team member workplace improvements and initiatives. Maintains an upbeat and positive attitude everyday throughout the course of the entire assigned shift. Upholds integrity of Slot Department Compliance and OSHA regulations. Insu

Poker Dealer Training Class Class Days: Wednesday through Sunday Class Times: 4:00PM - 8:00PM Dates: October 21st thru November 29th Put on your game face! JACK Cleveland Casino is excited to announce Poker Dealer Training Academy is back with FREE Dealer training! The academy is designed to provide

Role Responsibilities: Provides fast, friendly, professional beverage service to casino guests and beverage servers. (2 minute or less production cycle for 15 drink tray) Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and

JACK Thistledown Racino is looking to fill a variety of positions in our Food & Beverage department. Please submit your resume to be contacted for this exciting opportunity. We are looking to fill: Culinary Cooks Food Hall Attendants We are looking to fill part-time and full-time opportunities for a

Essential Functions: Review staffing levels, customer flow and assign work areas to team members. Review and approve check-cashing transactions as required. Monitor Cash Machine cassette levels to determine Fill requirements. Review close out procedures by cashiers, ensure drawer balances and note a

Role Responsibilities: Responsible for monitoring the day-to-day team member/guest interactions of the Beverage Department. Areas including all public beverage outlets, all service bars and all casino cocktail service. Ensures that excellent service is provided to guests in a prompt, friendly and co

Role Responsibilities: Communicates with fellow team members, line cooks and expeditors concerning menu item availability and preparedness. Responsible for fast and sanitary preparation of all menu items following established recipes and standards. Ensure team members to clean their areas as they pe

JACK Cleveland Casino will be hosting a Hiring Mixer on Wednesday September 30th From 1:00pm - 7:00pm Please submit your resume, and a representative from our Talent Acquisition Team will reach out to you with additional information. If you have any questions; please feel free to email us at clejobs

Assessment Information: All cashiers must be able to work successfully and independently in all Front Window Cage Locations. Additional cashiering job functions include; Marker Bank, Fill Bank, Main Bank and NRT. Promotion to Cage Cashier II will occur when the cashier can successfully and independe

Reporting directly to the Marketing Operations Supervisor, the ClubJACK Representative is responsible for execution of all events and promotions, in addition to performing all transactions related to the player utilization of their ClubJACK loyalty club card. Must be able to explain and communicate

The Customer Experience Associate will also work with multiple teams to improve the customer experience and ensure all customers have a positive experience within the JACK Entertainment brand. This will involve working with customer support colleagues, team managers, and Jack Entertainment casino cl

Essential Functions The Security position will be charged with protecting company assets and providing a safe environment for our team members and guests. Essential daily duties will include: Responsible for the safety and well-being of guests and fellow team members. Gives directions and provides e

Position Summary Reporting to the Sous Chef, The Cook III prepares food, including hot entrees, to specifications in an accurate and timely manner to provide guests with a quality product while providing general supervision to kitchen staff in order to ensure food is to standards. Essential Function

At JACK Entertainment we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to superior guest service. JACK Entertainment is committed to providing the best experience any customer can have, so exceptional guest service is our #1

Essential Functions Manage hotel room block reservations and inventory, ensuring efficient and guest-friendly booking for casino promotions and VIP guests to include but not limited to: minimizing the attrition of rooms and other aspects to help reduce overall hotel comping expenses, verifying and p

Essential Functions: Directs the daily work activities of assigned personnel within the Food and Beverage facility Ensures sufficient staffing of all Food and Beverage areas Establishes policies and procedures for Food and Beverage team members, to include safety and personal hygiene Ensures that te

Essential Functions: Meet or exceed store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation. Handles payments from guests, operates cash register, and properly settle checks

Events & Promotions Representative: Reporting directly to the Marketing Manager, the Events & Promotions Representative will be responsible for execution of all events and promotions held at JACK ThistleDown Racino. Essential Functions Prepares promotion areas for promotions and events. Executes pro

Role Responsibilities: Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and coworkers from arrival to the property through departure. Responsible for supporting the Valet manager in all departmental initiatives related to the casino grand opening including hiring, t

Essential Functions: Provide first and second-level support for workstation, server, and network issues. Install, upgrade, and maintain gaming and non-gaming hardware and software. Support system users and resolve technical issues promptly. Provide preliminary diagnostics, isolating faults, and esca