JACK Main

Role Responsibilities: Review staffing levels and customer flow and assign work areas to team members. Review and approve check-cashing transactions as required. Monitor checkout money to determine fill requirements. Review close out procedures by cashiers, ensure drawer balances and note all varian

Reporting to the Sportsbook Manager, the Sportsbook Supervisor is responsible for overseeing the day-to-day betJACK retail sports operation. The Sportsbook Supervisor is responsible for fostering a fun and friendly work environment for the retail sports team to consistently provide betJACK customers

Essential Functions Prepares tableware for washing, i.e., scrapes plates, pre-soak silver, places all items to be washed in their proper rack. Sets up dishwashing machine, i.e., drains closed, tanks filled temperatures at correct level, detergents at proper level. Washes dishes and then stacks and s

Essential Functions: Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation Engage with and understand our customers, including discovering and responding to customer

Role Responsibilities: Make sure all areas are clean and free of debris. Polish all glassware as necessary. Clearing and scraping all dishes Stock all side stations with linen and proper glassware. Maintain cleanliness of wells Ensure servers have enough equipment/tools necessary to perform their ta

This is a 4 week class running Wednesday November 4th thru Saturday November 28th. Class is 10:00AM - 4:00PM Tuesday thru Saturday. Table Games Academy: The table games dealer school is designed to provide qualified applicants with the skills necessary to embark on a career in the gaming industry an

Position Summary: This position performs a variety of routine and complex technical work to include repair, maintenance, construction, alteration, inspection, diagnosis, and preventative service to assure continuous operation of all assigned building, mechanical facilities, and equipment. Essential

Essential Functions: Meet or exceed store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation. Handles payments from guests, operates cash register, and properly settle checks

Sous Chef: Reporting directly to the Executive Chef and Executive Sous Chef, the Sous Chef is responsible for the efficient and effective operations of kitchen. Establishes leadership, direction and accountability for all direct reports in respective areas. Directs and manages direct reports to achi

This role is hands-on and leads the Company’s legal strategy, oversees regulatory compliance, and helps the business move decisively while maintaining appropriate legal and regulatory risk controls. This position is located at JACK Entertainment’s home office in downtown Cleveland, Ohio. Essential F

Essential Functions Consistently demonstrates superior customer service skills by displaying outlined service behaviors Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next Creates an atmosphere of luck and celebrat

Bartender: Reporting to the Supervisor of Beverage, the Bartender serves alcoholic beverages within department and state liquor law guidelines. Prepares ordered drinks with proper portions and ingredients in accordance to company policies. Operates a cash register, ringing the proper amount into the

Reporting to the Stewarding Supervisor, the Steward is responsible for providing a superior gaming experience by loading and unloading of dishwashers, cleaning the kitchen and food preparation areas, and following health and safety regulations. Role Responsibilities: Prepares tableware for washing,

Essential Functions: Creates and leads continuous customer service and team member workplace improvements and initiatives. Maintains an upbeat and positive attitude everyday throughout the course of the entire assigned shift. Upholds integrity of Slot Department Compliance and OSHA regulations. Insu

Poker Dealer Training Class Class Days: Wednesday through Sunday Class Times: 4:00PM - 8:00PM Dates: October 21st thru November 29th Put on your game face! JACK Cleveland Casino is excited to announce Poker Dealer Training Academy is back with FREE Dealer training! The academy is designed to provide

Role Responsibilities: Provides fast, friendly, professional beverage service to casino guests and beverage servers. (2 minute or less production cycle for 15 drink tray) Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and

Essential Functions: Review staffing levels, customer flow and assign work areas to team members. Review and approve check-cashing transactions as required. Monitor Cash Machine cassette levels to determine Fill requirements. Review close out procedures by cashiers, ensure drawer balances and note a

Role Responsibilities: Responsible for monitoring the day-to-day team member/guest interactions of the Beverage Department. Areas including all public beverage outlets, all service bars and all casino cocktail service. Ensures that excellent service is provided to guests in a prompt, friendly and co

Role Responsibilities: Communicates with fellow team members, line cooks and expeditors concerning menu item availability and preparedness. Responsible for fast and sanitary preparation of all menu items following established recipes and standards. Ensure team members to clean their areas as they pe

Assessment Information: All cashiers must be able to work successfully and independently in all Front Window Cage Locations. Additional cashiering job functions include; Marker Bank, Fill Bank, Main Bank and NRT. Promotion to Cage Cashier II will occur when the cashier can successfully and independe