~1h ago
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Controls Technical Support Engineer 3

Bangalore-Karnataka-Indiamid
Technical Support EngineerCustomer
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Quick Summary

Overview

Who we are: Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years,

Technical Tools
Technical Support EngineerCustomer

Responsibilities

~2 min read
  • →Technical supports to maintain the Chiller Plant Automation System UP time, System Auto operations as per agreed SLA of all Data center sites and Key Accounts Customers.
  • →Technical inputs to the Service Ops team to resolve the Level 3 & Level 4 breakdown cases and Incident Analysis report to overcome future reoccurrence.
  • →Warranty sites - System stability, Involve SME in on site /off site requirements to maintain the Up time of system
  • →Support for quality improvement by providing feedback to regional and factory team on monthly basis
  • →Review all global products notifications / cyber security alerts and highlight to all regional team to act on rectifications / prevention process.
  • →Support diploma trainee program from India service operation and Skill enhancement of FLSP through technical training program (CPM, CFS commissioning & troubleshoot)
  • →Coaching FLSP through LPT, SoTech Training Modules
  • →Identify talent resources & Technical knowledge transfer to become the next level support
  • →Engage with 3rd Party systems technical resources to create strong in-house core teams to manage 3rd party applications functionalities
  • →Support field team with technical expertise to generate L&M business through CPM, CFS PSA Customers
  • →Support field team with technical inputs of obsolete components and follow up for upgrade and replacement
  • →Lead Technical Team to identify and support field team for 5 # CFS System upgrades / modernizations
  • →Support team through 04 technical audits, predictive analysis to generate L&M opportunities
  • →Technical support for early closure of calls, first time fix, respond by 24 Hrs. and closure of hot alert to improve NPS

    • Location & Eligibility

    Where is the job
    Bangalore-Karnataka-India
    On-site at the office
    Who can apply
    Same as job location

    Listing Details

    First seen
    October 4, 2026
    Last seen
    October 4, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    51%
    Scored at
    October 4, 2026

    Signal breakdown

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    Controls Technical Support Engineer 3
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