Customer Service Specialist (Engineering Graduate) – Ankara

Ankara-Ankara-Turkeymid

Customer SupportCustomer Service Representative

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Quick Summary

Key Responsibilities

Manage end‑to‑end order administration and fulfillment Coordinate with customers, suppliers,

Technical Tools

Customer SupportCustomer Service Representative

We are looking for an engineering graduate who will start in Customer Service, grow into Inside Sales, and eventually progress to an Account Manager role. You will manage order processes, support customers and distributors, and build the technical and commercial foundation for a long‑term commercial career.

Responsibilities

~1 min read

→Manage end‑to‑end order administration and fulfillment
→Coordinate with customers, suppliers, logistics and internal teams
→Maintain accurate ERP data (SAP)
→Support Customer Service operations and later Inside Sales activities
→Join customer meetings and learn our technical product portfolio
→Ensure smooth delivery, documentation, and issue resolution

Bachelor’s degree in Engineering
Interest in developing through Customer Service → Inside Sales → Account Management
ERP knowledge (SAP preferred)
Strong communication, organization, and attention to detail
Proactive, eager to learn, customer‑focused mindset