Integrated Solutions Service Tech 2

Job Description: Assistant Manager-Controls, Fire & Security Systems

Location: Easter India. Based out of Kolkata

Report to : Kinkar Maitra.

Responsible to: Service CFS Operation, AMC & LNM Execution & Generate Lead.

Department: East Controls Service

Serves customers by providing product and services and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information.

Technical Knowledge in Command and Control Centre, Integrated Security System like CCTV, access control, PA etc. Solution designing, Operations & Maintenance, Total  Project Management.Knowledge in Networking, IT, IOT System. Detail knowledge in Software like Milestone, Awiros, Lenel, Data conduit concept.

Operations & Maintenance of Command Control Center with all application software & IT & Network with CCTV & Access Control & PA system

Field level service representation.

LNM & Retrofit Project Execution on schedule time.

Breakdown call attend.

Manage agreed SLA.

Communicate with customer.

Maintain EHS safety as per company standards.

Lead generation of AMC, LNM & Retrofit.

Maintain ethics & integrity as per company policy.

Minimum experience should be 8 to 10years in ISS system with all related hardware & Software.

Diploma/ B-Tech in Electrical/ Electronics/Computer Science.