Supplier Quality Engineer

Supplier Quality Engineer 

What you will do 
Within Johnson Controls’ Data Center Solutions group, you will play a key role supporting Supplier Quality.  You will monitor supplier performance, execute Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) for new and modified parts/components, drive daily supplier quality issues to closure, analyze supplier issues across Silent-Aire plants, and track supplier cost of poor quality and initiate supplier chargebacks. 

Take some time to learn about us and apply today!  Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.   

How you will do it 

• Work closely with the plant Quality Engineers to address supplier issues. 

• Coordinate the isolation and containment of suspect supplied material. 

• Manage the return materials process to suppliers. 

• Coordinate the sorting/rework activities with the suppliers. 

• Communicate across the North American plants to determine the top five issues and worst performing suppliers for transfer to Corporate Supplier Quality. 

• Work with suppliers to ensure that effective root cause and preventive actions are provided for supplier issues. 

• Review and approve supplier corrective actions. 

• Monitor key KPIs relating to supplier issues (i.e. responsiveness, repeat issues, etc.). 

• Develop receiving inspection strategies based on critical components defined by the DFMEA (design failure mode and effect analysis) process and past supplier performance. 

• Execute Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) for new and modified parts/components according to JCI procedures and standards. 

• Participating with the corporate Supplier Quality Team to evaluate new and existing suppliers. 

What we look for 
Required: 

• Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or other technical discipline. 

• 3 years’ experience within supplier quality engineering (SQE) and/or assurance (SQA). 

• Proven track record using structured problem-solving methodologies to resolve manufacturing and systemic issues. 

• Effectively operate in cross-functional teams. 

• Ability to communicate with multiple cultures/regions . 

• Up to 30% business travel (domestic and international). 

• AIAG Core tools working knowledge (APQP, FMEA, PPAP, SPC, MSA, Control Plan). 

• Exhibit a high-level of self-motivation, sense of urgency and comfortable making recommendations across broad teams. 

• Strong communication skills with demonstrated ability to construct and present information to a wide range of audiences internally and externally and to handle conflict properly. 

• To be comfortable in demanding accountability from peers when needed, be open to receiving constructive feedback and react to getting better. 

• Familiarity with reading/Interpreting Engineering drawings and understanding GD&T, CAD software. 

• Experience with ISO 9001. 

Preferred: 

• Master’s Degree in Mechanical Engineering, Electrical Engineering, or other technical discipline. 

• ASQ Certified CQE.  

• Structured problem-solving training/certification (Lean/Six Sigma training, Green or Black Belt, Red X/Shainin). 

• Formal training/certification in AIAG Core Tools. 

• Formal Auditor training/certification.