Senior Product Designer

We exist to unleash the power of the self-employed - helping solopreneurs and micro-businesses thrive by doing what they're passionate about and removing the complexity of building lasting, successful businesses.

Jimdo started in 2007 when three school friends built a website builder in a Northern German farmhouse to help everyone build a presence online. Today, we're a profitable, remote-first company with 220+ people from 50+ nationalities working across 15+ countries. We've helped build over 36 million websites to get online across the world.

We're more than just a website builder. We're an AI-powered platform that helps self-employed people actually run and build successful businesses — from getting found online, winning customers and running their business with a peace of mind by knowing exactly what to do next to move forward.

At the heart of Jimdo is a strong belief in personalized, data-driven guidance. Our platform combines design, business tools, and an AI-powered core that turns real customer data into clear insights and next steps helping our customers focus on what moves their business forward.

Are you passionate about creating intuitive digital experiences that empower millions of entrepreneurs?

As a Senior Product Designer, you'll play a pivotal role in shaping the future of Jimdo's products by designing seamless, accessible, and impactful customer experiences across web and mobile platforms. Reporting to the Head of Experience Design, you'll lead end-to-end product design—from discovery and research through delivery—working closely with Product Managers, Engineers, Researchers, Data teams, and AI specialists.

You'll combine systems thinking, strategic product design, customer insights, and emerging AI design practices to solve meaningful customer problems while helping raise the overall design maturity across the organization through collaboration and mentorship.

• Lead end-to-end product design across discovery, ideation, prototyping, validation, and delivery.

• Conduct generative and evaluative user research, usability testing, customer interviews, and Jobs-to-be-Done discovery to uncover customer needs.

• Design elegant, accessible, and responsive experiences across desktop and mobile using modern design systems and WCAG best practices.

• Create high-quality interaction designs, prototypes, information architecture, and visual experiences that drive customer value.

• Collaborate closely with Product, Engineering, Research, Marketing, Data, and AI teams to influence product strategy and deliver exceptional customer experiences.

• Design and prototype AI-powered experiences, conversational interfaces, and AI-assisted workflows while promoting responsible AI design.

• Contribute to design systems and design operations, and continuously improve design quality, processes, and team practices.

• 5–8 years of experience designing digital SaaS products, with ownership across the full product lifecycle.

• Strong expertise in UX, interaction design, visual design, prototyping, information architecture, usability testing, and systems thinking.

• Experience conducting qualitative and quantitative user research and translating insights into impactful product solutions.

• Deep proficiency with Figma and modern prototyping tools, alongside experience working with design systems.

• Proven success collaborating within cross-functional Agile product teams alongside Product Managers and Engineers.

• Strong strategic thinking, communication, stakeholder management, and mentoring skills that help elevate teams and influence product direction.

• Experience designing AI-assisted or AI-powered product experiences is highly desirable.