Assistant Facilities Manager

• →Support daily facility operations across assigned districts while ensuring services are delivered in alignment with contract scope, client expectations, and company procedures
• →Coordinate and manage third-party vendors providing janitorial, landscaping, waste management, snow removal, and general facility services
• →Monitor CMMS and Corrigo systems to track work orders, service metrics, and SLA performance while ensuring timely issue resolution and work completion
• →Maintain strong relationships with clients and vendors through proactive communication, service follow-up, and operational support
• →Review vendor performance, support quality assurance initiatives, and assist in driving continuous improvement efforts
• →Review, reconcile, and approve vendor invoices while resolving discrepancies and ensuring timely closeout
• →Collaborate with internal account teams to improve operational processes, reporting, and service delivery standards

• Minimum of 2 years of experience in facilities management, property operations, or a related field
• Experience using Corrigo or similar CMMS platforms for work order management and system administration
• Strong customer service and stakeholder management skills with the ability to build effective working relationships
• Excellent organizational, problem-solving, and multitasking abilities in a fast-paced environment
• Strong written and verbal communication skills for professional correspondence and operational coordination
• Ability to work independently, prioritize competing responsibilities, and manage tasks with minimal supervision
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint

• Associate or bachelor’s degree in Facilities Management, Business Administration, or a related discipline
• Experience supporting distributed retail portfolios or multi-site facilities operations
• Familiarity with facilities management KPIs, SLAs, and vendor performance management practices
• Experience coaching or training vendors on systems, procedures, and service expectations
• Knowledge of vendor management processes and third-party service coordination
• Experience supporting operational reporting, process improvement initiatives, or data analysis activities
• Familiarity with generative AI tools or conversational search applications used to improve workflows and operational efficiency

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.