City Manager

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  Bachelor's degree in Hotel Management, Hospitality Management, or related field (Required)

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  MBA or relevant master's degree preferred

• 10-12 years in hospitality operations, employee experience, facilities management, or corporate services

Leadership & People Management

• Exceptional people management with proven success leading distributed teams

• Strong emotional intelligence and coaching abilities

• Experience building collaborative, inclusive cultures

Operational Excellence & Controls

Client Engagement

• Outstanding relationship management with hospitality-driven service orientation

• Ability to build strategic partnerships and act as trusted advisor

• Track record of exceeding client satisfaction metrics

Communication

• Excellent verbal and written skills in English and Hindi

• Warm, approachable communication style

• Strong presentation abilities for diverse audiences

Technical Knowledge

• Understanding of building systems and facilities operations

• Knowledge of workplace design and employee experience best practices

• Familiarity with safety regulations and compliance requirements

Hospitality Mindset

• Deep service orientation with genuine desire to create positive experiences

• Grace under pressure and high attention to detail

• Proactive problem-solving with "no task too small" attitude

• Willingness to travel extensively across West Region

• Strong analytical and financial management skills

Crisis management and decision-making abilities

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.