Senior Facilities Manager

JLL is hiring a Senior Facilities Manager for a prominent global technology client in Kanata. This growing operation features a showcase campus including their flagship R&D centre, where the Senior FM will have managerial oversight for the entire site while leading the facilities operations team.

You will apply your expertise in managing critical environments to ensure smooth operations 24/7. The ideal candidate has a strong technical background to manage the on-site team and proven stakeholder management skills to build relationships with the client's executive leaders and other key stakeholders. The Senior FM has overall financial responsibility for the campus facility operations and performance and will manage the budget and KPIs. This is an exciting opportunity to manage world-class facilities.

• →Oversee daily operations of campus/facilities ensuring that all services are effectively delivered and facility needs are met including janitorial, life-safety, engineering, repairs and maintenance. Ensure that the FM/Engineering team implements and provides these services in a manner consistent with JLL policies and client directives
• →Manage service contracts cost effectively. Responsible for all aspects of service delivery pursuant to these contracts, responsible for periodic and ongoing performance and financial review, conducting RFP’s, and assuring payments and invoicing match contract pricing
• →Lead the facility management and engineering team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities along with no business interruption within critical environments/data centers
• →Ensure that facility management staff consistently provides positive and prompt response to requests from the client/building occupants
• →Develop, prepare and explain the annual facility budget, on-going forecasts, and other financial requests from the client
• →Assist in development of OPEX and capital budgets for the portfolio. This includes contributions towards a multi - year plan of maintenance, facility improvement and cost reduction initiatives
• →Coordinate the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives, work order productivity, cost savings and improvements. Review work order metrics to identify service gaps and recurring issues and provide corrective actions
• →Responsible for all positions and direct the hiring, training and motivational activities of the facility management staff. Responsible for effective and proactive employee relations with all site staff. Conduct and approve all performance evaluations of facility management staff
• →Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts
• →Perform additional job duties as requested

• 10+ years of progressive facilities management experience with demonstrated leadership experience
• Bachelor's Degree in Engineering (preferably Mechanical or Electrical) or other technical or facilities certification
• Experience in managing data centers and critical environments/infrastructure.
• Experience with managing multiple vendors and capital projects

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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